Disappointed - PRESS Restaurant St. Helena - Buy Reservations
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St. Helena's Best Prepaid Restaurants that are most frequently booked by customers of PRESS Restaurant St. Helena
Booked 2 times by PRESS Restaurant St. Helena customers.
Ranked #1 in St. Helena's Best Prepaid Restaurants.
😒 3/5 - Disappointed
By 👻 @JuneNapat1, 08/15/2023 3:00 am
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We were visiting from Las Vegas. I've been to Napa several times but this was my girlfriends first time. My sommelier friend from Vegas highly recommended this restaurant. We were really excited and went there on Sunday with a high expectation as we learned that Press recently got a 1 star Michelin. Location is easy to find. Inside of the restaurant is nice and has a good ambiance. Host was welcoming and very sweet. Unfortunately not our server. It wasn't a good experience for us. Our server, Simon, wasn't professional and rude with attitude. I used to work in hospitality and restaurant and I understand some nights are just difficult, but his service was lower than standard. We went there for just a tasting menu but were interested to try the chef tasting .. so we asked him about it but he told us we could just have a regular menu and had no interest to talk to us much. He was focusing more on talking to a table next to us which were 2 women who I believe he must have been aquatinted with. Well that's not a problem, we were there to experience the food so we don't mind that. We selected Chef tasting menu at the end. We were going to order champagne to start with but he was no where to be found so we decided to just go with a wine that we bought from winery that we visited earlier. And I should mentioned that we've been pouring our own wine almost the whole night. Personally I think flavors were ok but nothing special. And yes I've been to numerous Michelin restaurants. I gave the point to creativity though. Some of my girlfriends liked a few dishes. Honestly I would give a chance one more time to try the food, but I probably won't because of the service. Overall experience was ok. Most staff were nice but our server really needs to go back and get more training and be more professional. I usually don't like to give negative reviews unless I feel like something really needs to be addressed. This is just my opinion.
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