Not sure if I will be returning to this place. - Rainbow Palace Fort Lauderdale - Buy Reservations
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Fort Lauderdale's Best Restaurants that are most frequently booked by customers of Rainbow Palace Fort Lauderdale
Ranked #14 in Fort Lauderdale's Best Restaurants.
🤮 1/5 - Not sure if I will be returning to this place.
By 👻 @Briana D., 08/06/2022 3:00 am
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I've lived in south Florida for almost 10 years and was very excited to try this restaurant as it came highly recommended. But unfortunately from the moment I walked in the customer service was so awful and I was rubbed such the wrong way I don't think I will be giving it a try. Since the minute I walked in the gentleman at the hostess stand was rude. Asking if we had a reservation with an attitude which yes it's a common question but it's what came next after we said no that was disappointing. His reply that he was full and had nothing available for the evening. Since I was looking forward to trying I was completely happy waiting for a table even if it was over an hour so I asked if we could be added to the wait list. Point blank the response was no we just had a 5 week vacation and are too busy. I found that response very odd and said so you don't take walk in's. He said no and that next time I should call. Obviously living in Fort Lauderdale 10 years I didn't expect to walk into a restaurant at 6p on a Saturday. But I did not expect for business to be turned away and that type of first impression. It's just unfortunate because in my mind if the person seating people is that rude then what will service be like. Ended up driving to Boca to go to our usual place where we will stick to due to this experience. Hope the food is better than the customer service!
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