Overbooked and understaffed - ROKA Mayfair London - Buy Reservations
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😒 3/5 - Overbooked and understaffed
By 👻 @Sandra Kandil, 12/07/2022 3:00 am
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Food was great, but the place is overbooked and staff too busy to pay attention to their guests. We ordered around 10 dishes, 3 of which never arrived. We didn’t pay attention to the missing food, as the table was full of food. Upon paying the bill, we realised they have charged us for the 2 dishes they forgot to serve us. Luckily, they could see in their system that we did indeed not receive the full order. They then apologised. It’s such as shame that they overbook and understaff this beautiful restaurant.
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