Details please. Be better, hire better - RPM Steak Chicago - Buy Reservations
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😒 3/5 - Details please. Be better, hire better
By 👻 @Dan J, 12/22/2023 3:00 am
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I’ve been here multiple times and wish my review could be better. Started night with a family premeal cocktail. Had to wait for bartender who was serving dinner and cocktails to valet sitting at bar. Not sure why you would serve someone with valet jacket on cocktails . With 6:30 reservation, for main dining room made one month ago, got seated upstairs in young family section. Waiter is wonderful, but wine steward, was dismissive when I ordered a bottle of wine from RPM steak online menu, as “we sold out of that months ago”. Luckily waiter stepped in and offered positive alternative. Food was wonderful as always, but I expect more in the small details. As a patron of all the RPM restaurants and Levy restaurants, I would expect more of your upfront help to know their long tenured- repeat customers. Be better, hire better.
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