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🤮 1/5 - no clue
By 👻 @shaham, 12/01/2022 3:00 am
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I have never experienced worse in all my years in hospitality. We went to watch the World Cup game for Croatia. We made a booking and asked if they were showing it and they said yes. We arrived early and rechecked with them if they are showing it and after confirmation that they will we sat down and ordered drinks and waited for our Croatian friends to arrive for the game and dinner. The waiter came back and said that they bouncer wants to watch the other game! I repeat the bouncer! And sure enough they switched the game to the Moroccan one. I complained and they said they have no choice but it was definitely a lie. They switched the channel and it was obvious why. Let me tell you that there was no one else in the restaurant to watch football except our table. Also while every where else was full this place was empty as they were showing a game only the staff wanted to watch. Manager or someone came out and said sorry but allowed us to leave. If an owner of this place reads this, there was a reason your outlet was empty when it clearly puts its guests last. Such a shame. I totally advise against anyone going there for any reason as the outlet and the team they have put in charge clearly need to learn that they are nothing without clients and repeat clientele. Today they demonstrated no sense of hospitality. I will never go to this establishment again and I will put this in every review platform for all to know.
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