Ruth's Chris Steak House Philadelphia Tripadvisor Reviews - Ruth's Chris Steak House Philadelphia - Buy Reservations
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Ruth's Chris Steak House Philadelphia Tripadvisor Reviews
Latest Reviews On Tripadvisor
10 Reviews
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Terrible! The wait staff was very nice, however the experience was not worth the “classy” vibe that they claim.
The worst dining experience thus far!! First they called us the day before to make sure that we understand that the dress code is business casual…. Only to see that most patrons were in track suits, sweatpants, sneakers and sports t-shirt and jackets!! Second, the food comes in tiny plates! The worst china plates, all scratched up, tiny size to fit the Ruths Classic steak and lobster. I know that 6 oz steak does not require a large plate, but when i am sitting at a beautiful big table and paying good money for that “Ruth Chris” experience, i expect to be treated as an adult and not be served in child size plates. The steak was okay, the sides were terribly bland, watery, full of butter. The additional appetizers that we had ordered came on “500 degree hot plates”, but sadly the contents were just luke warm. The dessert was very nice. Our serving staff, Savannah was great, not her fault that the management used baby plates to serve $60-80 meat portions. I don’t recommend this restaurant at all.
Be the first to ReplyI would not recommend!
I would not recommend this restaurant for the following reasons. First and foremost, they claim to have valet parking but no signs or direction on how to access it. After dropping off my family and driving around the block 4 times in a busy city location for 20 minutes I called and even the staff could not tell how to access their so called valet parking. I then decided to just park in a creepy city parking garage 2 blocks away and pay $25 to park there. When I final arrived at the restaurant I was already extremely aggravated. I explain how upset I was and the staff gave nothing but excuses nobody even attempted to apologize. We then sat down at made up both. It was strange. It was a table larger than the both seating so you were like shoved into a corner. Not comfortable at all. After all that the food was bland. Steaks were average at best but sides all very bland. For a top notch steak house I have had better steak at the Library restaurant down the street from my home. The only bright stop to this establishment was the waiter who was upbeat and very accommodating. I will never again in my lifetime return to this steakhouse. Derek Landolfi
Be the first to ReplyRuth Chris
Okay, so the first two times I came here, the food was amazing. However, today I decided I will not be coming back. First, when we got there we were sat immediately, so I thought everything else would be pretty fast based off of past experience. However, it took ten minutes for someone to get us water, and that was only because I went up to say something to the hostess. It wasn’t until another 5 minutes later that we got our drinks. Then, it took another couple of minutes for someone to get our order. Then, it took a couple minutes for the food, maybe 15-20, but the reason why I was irritated is because the person I was with asked our waiter(apparently there is only one person that can take orders??), and she snapped and was rude in her answer. Meanwhile, with other patrons, the hostess was able to bring them little things like salt and pepper, and apparently there is a guy that brings out the orders too? If that is the case, why couldn’t certain tasks be delegated to make our experience a little faster? Food was still amazing. If you want to risk having half of your lunch break wasted, because apparently there was a party and we didn’t know that until the waitress told us rudely, then go ahead.
Be the first to ReplyOver Priced
Lunch with business clients and really disappointed. Over priced for the level of service and food received. So many better choices.
Be the first to ReplyDisappointing
We booked Ruth's Chris instead of a more local Steakhouse for dinner while staying in Philadelphia. We figured Ruth's Chris would be consistent nationwide. This is not true evidently and when you spend $250 for 2 people it should be excellent. The drinks were the best part as our cocktails before dinner and wine during were excellent. The waitress told us that when our meals come that the plates would be extremely hot. Not only were they not hot but they were barely warm. Steaks were lukewarm, baked potato was barely warm and they initially forgot the mushrooms. I hate when servers do not work in a section, but rather the next in line guest. When a restaurant has several rooms you will never get great service in my opinion because the server has to take care of guests scattered throughout the entire restaurant instead of all their tables being in the same area. Mediocre at best.
Be the first to ReplyVery Disappointing
There was no availability in the restaurant so we ordered to go as we were staying at the hotel. Ordered our steaks medium. Asked the hostess who took my order how long would it take. She said not to worry, she would call me when it was ready. I said great. We will just be waiting outside the door in the hotel lobby. No call…. No call…. After 45 minutes I went in to check. Food was sitting there and had been for 30 minutes according to the expo ticket. Bartender wouldn’t let me take the food, had to have a hostess. When I asked her how long it had been sitting there, no response. When I asked for silverware, passed me one set with her back to us. As you can imagine, steaks were rare and cold. Sides too. Very disappointing. Both the service and the food.
Be the first to ReplyGood food, service initially slow, but ok in the end.
Hostess was warm and friendly. After being seated, I waited quite awhile to get a server. It didn't help that prior to taking my order, he walked by me at least 5 times without any recognition. Then he said hello, and went away again. I decided to get assertive. When he came, he seemed a little put out. I asked some questions, and he asked me what I was looking for, in sort of a testy manner. So, initially it was awkward, but not that big a deal. The food came, and all was forgiven. A great wedge and blue cheese salad and lobster bisque. Then came the bone in filet. It was really great. I might add that the server helped out by affirming that I order it medium, because I don't like under done steaks. The server checked in several times, in a friendly warm manner and I ended the night a well fed and grateful customer. I want things to feel right and taste right if, I'm going to pay a lot of money. I was glad I went tonight and felt it was a good choice.
Be the first to ReplyAverage
We eat here before a concert because we were staying at the sonesta and it’s in the lobby. There was no trouble getting served in enough time to make it to our concert. We were seated in a nice velvet booth. We ordered calamari, and creating a pepper allergy. And it arrived with peppers on it. So we opted out of it. And ordered steak and baked potato. It was good, but not for the price. There are much better steak houses for this price in Philadelphia! With price is the same as the capital for the food is nowhere near as good and neither is the service. I would just say mediocre.
Be the first to ReplySat at the bar… keep reading
So my man and I decided to randomly go to Ruth Chris, and we sat at the bar. The bartender not dawn, not the short one, the younger asian looking one was on some type of drugs…. You could tell something was off with him. I don’t get it, the entire experience was just weird. Before you say anything or say that I’m assuming, go check it out for yourself.
Be the first to ReplyUGGGH…PASS THIS PLACE UP!
So disappointed. First steak was over cooked. Second steak was not seasoned. It tasted like not so good pot roast at a second rate cafeteria. I enjoyed the baked potato while waiting (and waiting) on the second steak. A couple of bites of the steak and I was done. It really was awful. The creme brûlée was delicious. Wait staff was not what I would have expected at a well known expensive steak house.
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