Disgraceful fall from grace - Sant Ambroeus New York - Buy Reservations
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🤮 1/5 - Disgraceful fall from grace
By 👻 @Anonymous760D, 09/29/2021 3:00 am
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I've been coming to Sant Ambroeus for 15 years, having been right by my apartment in the early days and being a loyal follower for the rest. I knew the staff well, and they knew me, and I was always treated well and in return I treated them well.
During COVID I left the city but now return on business. I popped in around 1130 and the place was empty in the back completely, I asked for my usual table and was told that they don't seat people there during lunch. Hmm, well I see two gentlemen there already? So they moved me to the middle section. Then I saw that they had tagliatelle on the lunch menu and I asked if they couldn't whip up some of the pennette pomodoro (my favorite dish from all the way back to college) to which the waiter said yes but then the disgusting maitre d came rushing all the way back to my table to say the waiter was mistaken and they could not serve pennette.
You see, the tagliatelle guy comes in early around 10am and prepares the tagliatelle specifcially, but the pennette guy doesn't come until 1130am so you can't have that until 12 noon. To be so stubborn and so rude over such a simple dish, which is one of your main dishes, and to a repeat customer, is nothing short of a disgrace. I will never return, and thankfully, since the first days I came here, there are now many more authentic italian restaurants in the city so it won't be that hard to replace.
Good riddance.
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