Disappointing Experience and Unprofessional Response. - Sasa Sushi Las Vegas - Buy Reservations
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🤮 1/5 - Disappointing Experience and Unprofessional Response.
By 👻 @Adrian V., 02/18/2024 3:00 am
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I recently visited this sushi restaurant with high expectations, only to be met with a truly disappointing experience. The wait time for our food was egregiously long, far beyond what one might consider reasonable even during peak hours. When our order finally arrived, the disappointment only continued; the food was underwhelming and did not meet the standard one would expect from a sushi establishment. Following my visit, I left a one-star review to honestly share my experience, hoping it might encourage the restaurant to address these issues. Instead of taking this feedback constructively, the restaurant chose to ban me, demonstrating a lack of professionalism and an unwillingness to accept and grow from customer critiques. This response is not only unacceptable but also reflects poorly on the management's attitude towards customer satisfaction and feedback. I cannot recommend this restaurant to anyone seeking a pleasant dining experience or value for their time and money. There are numerous other sushi places that not only offer superior quality and service but also handle customer feedback with the grace and professionalism it deserves.
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