Outstanding customer service at this property - Shalai Resort Linguaglossa - Trade Reservations
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😍 5/5 - Outstanding customer service at this property
By 👻 @Deborah, 05/31/2022 3:00 am
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Shalai resort has figured out how to serve their customers from both the front and back of the house. The front desk staff was exceptionally prompt, professional and flexible when I needed to adjust my bookings. This was followed by an outstanding meal in their Michelin starred dining room. The wine card arrived to the table as a large , albeit overwhelming list. The server arrived with a fantastic knowledge of the wines and suggested a perfect bottle of Sicilian wine which aligned to our description of flavor profile. The meal itself was perfect and none of the courses in the tasting menu disappointed us. My friend ordered the “meat” option, I chose “fish.” The kitchen allows you to pick different menus which is also a nice touch. I’ve been many places where the tasting menu is a must for the entire table. My favorite dish was broken angel hair pasta in a fish broth with local red shrimp. The shrimp tasted similar to top quality sushi grade ami ebi. Breakfast the next morning was included in the room price and had a wide variety of food on offer : pastries, fruit and optional cooked dish from the kitchen. The rooms were minimalist in style as shown on their website. For the price point, they were exactly what I expected to see. I will be returning to the property during this same stay in Sicily for 2 additional nights. I would not hesitate to recommend it for its great service across the board and high quality food.
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