Bad service and air con was not working - Shima Restaurant Singapore - Buy Reservations
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🤮 1/5 - Bad service and air con was not working
By 👻 @Alice A, 05/06/2022 3:00 am
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Having teppanyaki without aircon ? this is what we experienced. the heat from the teppanyaki cooking area plus the lights with no aircon made dinning unbearable. The staff did not even bother to inform us before that so at least we can dine at another place for Mother's Day. It was supposed to be an appreciation to my mother, turned out to be a very unpleasant meal. Staff was also rude and untactful. The chef serving us told us 'off' by saying that actually he was not feeling hot but our feedback made him felt so. our request for a chair for my 80 year old mom to sit as we were 15 minutes early was turned down fiercely by the manager Sheila. Very bad experience, will never ever patronize this place!
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