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sls hotel Miami Reviews from The Last Year
Great location, great service
Service all around (from check-in, valet, restaurant, bar, pool) was great. Ernesto was very knowledgeable and super helpful. Everyone was very friendly, room was clean, we had a king bed room with ocean view and it was a great view of the two pools and the ocean. A little noise at times from the hotel next door getting remodeled but only at daytime when mostly not in the room. The free loaner bikes were great to get some exercise on the ocean path. Fitness center was good enough. Breakfast options are good. Location is great, close to many restaurants and lounges, can walk to many of these. A few minor issues during our stay: one time it took about 30 minutes to get our car, valet had gotten the text request but they did not act on it right away, some of the pool towels that cover the pool lounge chairs are "tired", need new ones. Bed was comfortable. Would definitely stay here again.
Loved the hotel and the staff
I went there with my friends for my 70th birthday celebration and had a lovely stay. Our idea of a hotel room had to be adjusted for this Art Deco hotel but once we got over not having a closet per se, we were able to appreciate all that this hotel offers. Manager Victoria is very professional, she listened to our concerns and problem solved in a prompt manner. Concierge Fredrico guided us towards great restaurants, all his suggestions were fantastic. Our breakfast server Sebastian was wonderful and Nicholas our server at the beach was friendly and very helpful. Victoria and her staff made our trip and my birthday a memorable one. We loved this hotel and enjoyed the pool area and the closeness to the ocean and all the fun areas. Highly recommend it
Great fun place !
Nice Villa layout and design ! The service is great, staff very friendly, Sara the Bar tender is joyful and very caring. The pool party is very entertaining and good vibes. The live band yesterday night at Centra was great. I highly recommend SLS Miami South Beach !
Good
The hotel was nice, the best part of our stay was the hotel staff. They were very attentive and welcoming, got us checked in early and a late check out as well as held our bags while waiting for our departure flight. The hotel room was pretty small and we did experience a few issues with our room but were helped in a timely manner. It's great that they offer beach umbrellas and chairs, and if you need additional ones you can pay for extra. The hotel is placed Ina good location that it allows you to walk around and rent bikes as well. We did not rent bikes from the hotel but rented the Citi bikes as they were more affordable and made sense. The location is pretty noisy but nothing a little TV or white.noise in your phone can't fix. Overall it was a good, but if you needed a larger room would definitely go elsewhere. Thanks !
Extraordinary stay
The location is excellent, the food delicious, the staff was very friendly and always willing to provide the best experience and comfort to the guest. Great comfort and attention on the beach. The restaurants in the area offer a great variety.
Girl time
Location was great and the pool party / night party was great Rooms are pretty small but comfortable for a few days Need to clean the pools more Would recommend for a girls trip Concierge was really helpful and they have a car that will take you to dinner if close
Horrible experience
We used the hotel valet service and they damaged the car. You would think an high end hotel would provide good service. After pointing out the damage to the vehicle they didn’t want to take any responsibility after months of back and forth. Horrible experience. I had to deal with the damage on my own. NEVER AGAIN!!!!
Top notch customer service vs bigger hotels
Fernando top notch concierge in welcome back. Great service and hospitality all around. Outdoor bar/restaurant convenient. Perhaps some of the best fresh squeezed orange juice there is. Hyde beach is the best pool party on east coast. Would return for sure- no doubt vs other sobe options.
Horrible experience
The least enjoyable sun-pool-beach experience in my life. You can't escape the pounding, bad and vulgar music between 9:00 a.m. and 1:00 a.m, not even in the elevator up to your room. It was so loud and harsh that my wife and I became physically ill. This hotel caters to folks who can afford nice accomodations right on the beash but opens the doors to its gorunds and pool to hudreds of vulgar young and indulgant locals who party boisterously and vulgarly like there's no tomorrow. Any sense that you have beautiful tropical nature in your midst is comletely lost. Want a calm breakfast and conversation? Impossible! Stay away.
Miami's Best Hotels that are most frequently booked by customers of sls hotel Miami
Ranked #9 in Miami's Best Hotels.
Appointment
By 👻 @BrazenShip70, 10/21/2023 9:47 am
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I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
2 Answers
5 Comments |
Don't like the Answer? Add another one. |
Answer from 🍑 @BraveCloth47 (10/21/2023 10:03 am)
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The site doesn't have resources to properly execute a reservation transfer. Some places allow it however the best bet is to open a chat on the listing from the seller and communicate there
5 Comments
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By 👻 @ExoticPaper57 (10/21/2023 10:29 am)
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By 👻 @BrazenShip70 (10/21/2023 10:40 am)
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By 🍑 @BraveCloth47 (10/21/2023 10:04 am)
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By 👻 @BrazenShip70 (10/21/2023 10:24 am)
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Then I guess I won’t worry
I paid the $25 fee but I guess I’ll wait and see what happens I’ll just use the persons info from original reservation
By 👻 @BoisterousSilver51 (10/23/2023 12:12 pm)
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If you change reservation they may cancel the reservation that happened to me.
Answer from 👻 @CopiousMotion64 (11/19/2023 1:39 pm)
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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