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Steiner Ranch Steakhouse Austin Tripadvisor Reviews
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20 Reviews
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Unimpressive dinner, bad service, crazy high prices
I heard that this place was good and my wife wanted to try it. This place was a hot mess. They welcomed us for our first time visiting and wished us a happy anniversary, but from then on, it was pretty much all downhill. Our waiter was competent at serving us, but we were not getting his full attention all night. I ordered the steak and crab cake, which was served WITHOUT the crab cake, for some reason, so I spoke up and had to wait about 15-20 minutes to even taste it. It was mediocre, so I became annoyed but didn't want to complain. Our steaks were both $50 and not very juicy or tasty at all. My wife told me hers was dry so we asked for some **A1 steak sauce**, as if we were at Luby's. He completely forgot this request, and well as refilling our drinks, for about 15-20 minutes while he chatted with his only other table about real estate. So, we sat there on our anniversary night, with no drinks, dry steaks with no A1 steak sauce, and a waiter who was not concentrating on his only 2 tables. Literally, we were pushing our food around, feigning smiles, listening to him talk, while waiting for some service. I cannot recommend this place, as it has been tainted now for me, but the piano player was pretty good. Maybe it would be okay some night for a drink on the patio, but otherwise a poor dining experience with fancy illuminated menus and COVID-era servers.
Be the first to ReplyNo better place in the Austin area!
Excellent as Normal. EXCEPT this time it was Even Better due to the wonderful service by TIM. He went above and beyond for our party of 6. A great asset to the Steiner Ranch family. Looking forward to our next visit. We will definitely check on his days off before planning our next dinner party.
Be the first to ReplyBeautiful View and Restaurant. Disappointing Meal.
A beautiful location overlooking Lake Travis. Wonderful cowboy decor. They have an outdoor deck where a small band was playing. We ate indoors. Both wife and I were disappointed in our meals. She had flounder with a sauce, I had the beef short ribs. Flounder was oversauced. She ended up scraping it to the side. The Short rib needed a sauce, it was dry, stringy and lacking much flavor. I suppose we should have ordered steaks. The couple with us enjoyed theirs. The molten cake dessert was heavenly. Oh, the meal was spendy, but about what you'd expect from a really nice steakhouse with cocktails.
Be the first to ReplyTexas Roadhouse ambience with Bobโs Steakhouse prices
Visiting Austin and were looking for a local steakhouse, saw mixed reviews, but thought we would give it a try. For the prices we were expecting a more upscaled dining experience, this is not what we experienced. The dining areas were loud, so much so that it was difficult to talk to people at my table. Customers in jeans and ratty T-shirts. The service was slow, we were there for an hour and a half and they only refilled my water once despite it being empty for over 45 minutes. The French onion soup tasted like they got it out of a Campbell soup, can, but didnโt follow the directions for dilution, super salty, and concentrated tasting. The only reason I gave a two stars and not one was my son said his ribeye was very good. Will not return.
Be the first to ReplyNUT ALLERGY NOT TAKEN SERIOUSLY
The night was lovely until the mains arrived. One of our party has a nut allergy which was made aware to the waitress, and was further made aware to the kitchen as the person with the allergy did not have any nuts on their plate. However not long after the main course arrived, I noticed that I had something resembling an almond on my plate on top of my asparagus. We asked our waitress what it was and she confirmed that it was in fact an almond. When discussing with her that this was not really acceptable as nut allergies along with many other allergies are highly transferable and I and the person with the allergies are a couple so I could easily have cross contaminated throughout the remainder of the night. After noticing the nuts I was not able to finish my meal. We also thought that once this was made aware that it could have at least been removed from the bill as they luckily escaped a potentially serious situation. Unfortunately this was not done until prompted and it was also met with some defensiveness by a manger that it was solely our responsibility. Even though it was never mentioned once on the menu or indeed by our server that the plate had any nuts at all. Due to the severity of allergies we should have been met with nothing but accountability and the decency of understanding that not only I would be unable to finish my meal, but my partner could been seriously, life threateningly ill. I would like to make clear that the waitress did confirm with us that she made that kitchen aware and that the service from her throughout the night was amazing and as it should have been and that we are in no way unhappy with her service. Until after our complaint it appeared that she took the brunt of the blame as her attitude seemed to change towards us after we had spoken to management. I would like to make aware that this is the restaurant as a wholes responsibility, this was a mistake on the kitchens part and would have hoped that staff that are trained in food production and health and safety that they should have taken this much more seriously than they did. And when met with resistance from management it was a disappointing end to the night that was up until then was a lovely night.
Be the first to ReplyGo elsewhere. Overpriced and low quality.
So very disappointing. Taken there for my birthday dinner and was served an absolute low grade tenderloin (the end piece butterflied and we specifically asked it not be butterflied and received a low grade-not nearly a prime cut or choice cut of prime rib for my husband). Server was mediocre and had to comment on our choices and wasn't too attentive. Refused the birthday dessert as we couldn't even choke down the low qualify meal served which was sent back to fix. Go to TruLucks or Eddie V's if you want real quality and great service. Never again at Steiner Ranch Steakhouse. Longhorn steakhouse is a better value. Hey Steiner Ranch Steakhouse -Don't try to fool those raised around providing high quality beef to restaurants.
Be the first to ReplyEveryone should go there ATLEAST once!
The overall experience was amazing. Food was excellent. Our server, Matt went over and above. I recommend it to anyone wanting the best steak of their life :-) And while youโre there look aroundโฆ. Amazing pictures, memorabilia, and just beautiful things to seeโฆ. As well as the beautiful view.
Be the first to ReplyJust ok.
This spot has a very nice view perched on a hilltop above the lake. But, you pay for the ambiance. Expensive. Average $180 per couple. (With alcoholic beverage) Itโs all in what you like though. My husband and I went for the ribeye. My idea of a Texas โranch Styleโ steak is a nice flame kissed steak. I was wrong. I only like my ribeye flame kissed and it was not! It was tender, flavorful but not what I prefer in a steak. And I prefer a baked potato with my steak. They only have French fries or mashed potatoโs. The crรจme brรปlรฉe was a waste of money. I would go back possibly but not for the steak or crรจme brรปlรฉe. Maybe the seafoodโฆโฆ.
Be the first to ReplyExcellent Evening in Texas Hill Country!
We made a 6:30 reservation and watched the sun set our entire meal. Everyone from the greeter, our waiter, Kelen, and everyone in between went above and beyond to make our evening special. The steaks were phenomenal, seasoned and topped with perfection. We had the chocolate chip bread pudding for dessert, and it was amazing! The Texas sunset was the perfect backdrop. We highly recommend spending your next special occasion here. We will be back!
Be the first to ReplyWonderful Server
Our son made us reservations when we came for our first trip to Austin. Wow, I am so pleased he did. The atmosphere and the view was fantastic. Our service was top notch because of JJJโฆ.she was friendly, smiling, very knowledgeable of the menu, appears to love her job. She made perfect suggestions for appetizers, wine, entrees. The steaks were some of the best all three of us have ever had, but then, I did have the Kobe cut. I cut my entire steak with a fork. Pricey yes, but YES it was worth it. We will definitely return the next time we visit, and I will definitely request JJ for our server!!
Be the first to ReplyWonderful Evening with Friends
Visiting friends who moved here 5 years ago. Upscale restaurant. Food and service was excellent. The view was amazing, and we even had a lightening show in the distance. We thoroughly enjoyed our evening.
Be the first to ReplyCame here for a birthday party with my family the servers where very friendly and knew every detail about the menu.
My family and I came to Steiner ranch to celebrate my brothers birthday and had an amazing time eating are wonderful steaks. The servers were fantastic, super friendly and had great recommendations will be coming back all the time.
Be the first to ReplyGreat view and atmosphere
Great atmosphere, especially the patio view over the lake! Bar scene is nice and live music makes it even better. Side orders are amazing but i not impressed with their steaks and Iโve been there a couple of times with my family of 5 meat eaters and we all felt the same wayโฆplan on 100 a plate.
Be the first to ReplyCome for the view, stay for the food (and drink!)
Two couples came for the wonderful view of sunset over Lake Travis, ready to absorb the $50 per person minimum to sit on the patio, and once we were settled into the table of our choice (not the first one offered in a walkway) we were enchanted. We ordered many appetizers and cocktails and liked everything. The standouts were the fried green tomatoes and the avocado stuffed with pulled pork. The quail wings, crab cakes, and crab stuffed mushrooms were very, very good. The steak tips were good; nothing wrong with then but skipping them would not have diminished the meal. Each cocktail was well made and the service was gracious without being intrusive. A lovely evening was made even better once the singer started, and thereโs even a dance floor! Worth fighting the traffic to get there.
Be the first to ReplyFabulous views, premium service, An A+ dining experience
This place says Texas with cowboy flair, Austin hospitality and First class views, service, drinks and food. Love this place for fine dining "the cowboy way" The only drawback was a less than pleasant greeting staff when we first arrived. We almost left, but are glad we didn't.
Be the first to ReplyHigh Expectations Meet Cold Reality
I went here on the recommendation of my son who lives in Austin, who had heard a lot of good things about the restaurant. The physical setting of the restaurant, especially as the sun is setting, is really nice. The views are splendid, and also the best thing about the restaurant. Simply put, the food and the service at this restaurant are not on a par with the better steakhouses in Austin and elsewhere in Texas. Quite often, our server seemed to forget about us and disappeared for long periods of time. It took a long time to get his attention and then even longer to get our order taken. We were on the table for almost an hour when our soups arrived and we were not even nearly done with the soup when our entrees arrived. One of the steaks was requested to be cooked medium rare and it came medium well, probably because it had been sitting for a while (it was not hot). Side dishes of mashed potatoes were not hot, either. Our server acknowledged that he had messed things up so you would think he would want to make it right which he tried to do by offering us a free dessert. Unfortunately, it took about 25 minutes to get the dessert and it was nothing special. We just wanted to get out of there. I would recommend going for lunch or dinner and booking a table outside, and ordering more casual food. The steaks are not worth it as they are not nearly as good as some other steakhouses in Austin and elsewhere.
Be the first to ReplyGreat views and food.
Are dinner outside. It was perfect. Loved the view and great live music. Food was excellent. We both had steak- very tasty. Prices are on high side but truly worth it. Service was spot on - present but not overwhelming. Bread pudding at e d was delicious. Go at sunset the colors are fantastic.
Be the first to ReplyScrambled eggs - No steaks!
What a disappointment. Heard this was great steak place, so I made a reservation for my wife's birthday on Sunday afternoon, September 25th. We were seated right next to the window overlooking Lake Travis and were served tea right away. But we waited - and waited. Never saw the waiter again. After 30 minutes, I got up looking for the waiter. I found him and asked for menus. He said there were no menus - this was Sunday brunch. He said the kitchen was closed. I said could anyone cook us a steak, and he said "No", in spite of the sign in the front of the building saying "Steakhouse". So, we each got a dollop of scrambled eggs, a sausage patty, and paid the $70, including tip. Overall, I would rate this like a Holiday Inn Express breakfast buffet, except the families were all dressed instead of wearing pajamas. We will never go back!
Be the first to ReplyAnniversary!!!
It was so wonderful. I had such a great Y'all are amazing!!!Great food,great waiter. The staff there is incredible. Don't make us feel so special thank you so much for the wonderful memories and great food!!!
Be the first to ReplyJust ok.
Food is just so so. Waiter was rude. We had a large party of girls who didn't order much. He was clearly pissed about an all appetizer table.
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