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Sushimama Ljubljana Reviews from The Last Year
Horrible service
My experience in Sushimama was horrible. Service there was below anything I have ever experienced. My partner and I have ordered two miso soups followed by two sushi menus, a hot sake and 1L of water. The server who served us got us hot sake first and then forgot about our soups. 25 minutes later, I was already famished and was feeling uneasy since some of the tables, which arrived after us, had already got their supper. I called another server and asked him, what was happening with our soups and water since we had been waiting for them for a long time. He served us in the next 5 minutes but had been waiting for sushi for another 15 minutes, but we never got it since we gave up on waiting. When all the customers in the restaurant were paying for that Michelin Star experience, I felt like we were left out. The main server didn’t offer any apology, but only explained to us, that there was a situation in the kitchen, and that sushi needed a long time to be made, AFTER we already said that we were leaving. She was very rude regarding our decision and also commented, that she could not change our minds, since we were leaving, but the food was already prepared and any second will be served. Since you can check the cameras, in the 50 minutes that we were there, we were served two soups, hot sake and water upon multiple requests. Having a patronising explanation, made me feel disrespected as a customer. Will never cross your path again. Food might deserve a Michelin star, but service does not.
Great for a romantic dinner
The food was amazing! There are not that many non-alcohol beverages availablez but the lemonade i got was good. The staff was especially great and extremely helpful! The waiter asked me if I am cold as the doors were open, he explained every dish to us and was always paying attention to us to make sure we have a good experience. Prices are reasonable and the atmosphere is nice. I love that you can see the chefs preparing food. I really enjoyed the evening and I recommend the restaurant.
Great food for reasonable price
Reservation with a credit card is required (no cancellation refund), but this is a reasonable request, since Sushimama is quite popular Michellin star restaurant. I had sushi and it was a 9 out of 10, my partner had some kind of fish, which was insanely tasty - a perfect 10. They charge a small fee for tap water, which is also very fair. The place is quite small, so it can get a bit claustrophobic if you book a table for 2, but we survived. :) Would recommend it absolutely.
Amazing
Helpful staff with reservation for 12 persons, very attentive and excellent service, food was superb, excellent drinks list
Nice Japanese restaurant.
Had nice sushi and sashimi. Also ordered the udon noodles. My chicken noodle broth was flavourful but I was disappointed that they used so much carrots and other veggies that it almost became a vegetable soup instead. Cannot fault the taste but for a Michelin star restaurant the use of cheap “split down the middle” chopsticks was a bit tacky. One star off for that but cannot fault the food. Service a bit underwhelming .
Excellent
Excellent food, ambiance and staff. I’ve been there quite a few times. The best sushi in Ljubljana. Melhor sushi de Ljubljana, o preço é um Pouco salgado, mas vale.
Their reservation system is a joke.
Been there several times, I cannot complain about the food, BUT their new and only internet reservation system with a huge form and a reservation fee is simply NoGo. A perfect example of arrogance because Ljubljana is crowded with tourists. Tourists come and go but I won't come again.
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Working on your bid?
By 👻 @DemurePain59, 10/01/2021 4:24 pm
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Newbie here. Was just curious what it means when it says that someone is working on your bid?
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Answer from 👻 @EvocativeFold67 (10/02/2021 7:37 pm)
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:50 am)
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When it says working on bid, it means there are people looking to fill it.
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