Lovely food, but those with allergies beware! - Tamarind London - Buy Reservations
Getting a Reservation at Tamarind London for Today or Tomorrow is Easy!
Buy a verified reservation at Tamarind London from someone who doesn't need theirs anymore.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
London's Best Restaurants that are most frequently booked by customers of Tamarind London
🤮 1/5 - Lovely food, but those with allergies beware!
By 👻 @Philippa, 07/17/2022 3:00 am
|
I visited Tamarind last Sunday for a celebratory lunch for my partner’s mother’s birthday. On booking and arrival, it was clearly explained that I had coeliac disease, which means I cannot eat any gluten. The restaurant assured us that they could do dishes gluten free (with the standard disclaimer of all restaurants that they couldn’t 100% guarantee no cross-contamination traces whatsoever - which I always accept at my own risk, provided the restaurant are doing their upmost to avoid it). The meal itself was lovely, and to ensure I could partake in the tasting menu with the rest of our party, the manager arranged for gluten free alternatives to be served alongside…so far so good. However, two hours later is where this positive experience significantly changes. It became very clear to me that I had been served a completely 100% gluten dish. Within two hours, I had a severe food poisoning level reaction which resulted in me being violently sick and ill, curled up on my bathroom floor in agony for the remainder of the evening, with the after effects felt throughout the entirety of this week. A cross-contamination reaction would be far less severe, with only mild symptoms, and appear typically 3-5 days later, which is why I know I was served a fully gluten dish (especially as I’d not eaten any other meal that day). However, what concerns me most is the restaurant’s reaction to my partner advising them of what had happened on my behalf (I was too ill to do so). Despite being a Michelin star restaurant, and having a duty of care to their customers, the response received to this complaint was abysmal and disrespectful. Rather than being concerned for my welfare and investigating it properly to safeguard this happening to others in future, my partner has been repeatedly fobbed off with promises, several times, that the restaurant manager would call - who never did, despite my partner repeatedly calling the restaurant to try and speak to them. What is worse, I paid extra for the privilege of partaking in the tasting menu and having this be gluten free - Rather than swapping dishes out, it turned out the restaurant had charged us the full price for each (supposedly gluten free) dish - which meant my tasting menu cost significantly more than the rest of the party, who were all charged a flat rate. No compensation has been offered by the restaurant either, despite the clear poisoning. I’m usually quite forgiving of restaurants, as I know accidents happen, and want to try and use occasions, such as this, as an educational moment, to try and safeguard others…however the response we received afterwards has significantly marred the entire experience for me, and ruined what was otherwise meant to be a lovely birthday lunch for my partner’s mother. As a result, I felt I had no other option other than to write on here, to warn others, given the uncaring response received from the Tamarind. I hope this review helps protect others with allergies or coeliac disease, who I would advise to proceed with caution if they’re considering visiting this restaurant in future.
0 Replys
0 Comments |
Be the first to Reply |