Decent food - Management is a disaster - Thai Sushi by KJ Naples - Buy Reservations
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🤮 1/5 - Decent food - Management is a disaster
By 👻 @Coconut12345, 02/20/2022 3:00 am
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We live on Marco Island half of the year and have been here many times , however my last visit will be my last ;
First off they never pick up there phone or acknowledge a message if you leave one so if you want to order take out or make a reservation you have to drive there to do so then come back .. oh and by the way good luck finding a legible menu
on line
So I drove over just after 4:00 to place a takeout order which they indicated would be ready at 6:00 ; I arrived at 6 and at 6:10 the warm portion of our take out came out ( no big deal ..they were busy) at 6:55 our sushi finally was complete ; I indicated to the manager( maybe owner) that the wait was disappointing but my hot take out was now cold - her response was to stick her hand in my bag and say its still hot ( it wasn't) no apology and no concession offered .
There is a new Pizza place on the island and when they have to many orders they simply say I am sorry we cant process any more pizza orders for the evening in a efficient manor... respect I will always return . Its common sense but clearly common sense isn't to common for Thai Sushi management .
Thai Sushi seems to do very well during the season - I am sure largely because there is no competition for Thai on the Island however that is soon to change ; Thai Thai Sushi from Naples ( great food - good service and very good management) is soon to open a new restaurant in the old Publics Plaza on Collier - I for one ( and I know for sure there are many others) will now be a loyal patron of Thai Thai ( new restaurant) and will never never go back to Thai Sushi .
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