Cancelled reservations due to posting it here - The Cheesecake Factory 3393 Peachtree Rd NE Ste 3076A Atlanta, GA 30326 United States Atlanta - Buy Reservations
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The Cheesecake Factory 3393 Peachtree Rd NE Ste 3076A Atlanta, GA 30326 United States Atlanta Reviews from The Last Year
Never get a chance to order anything because we were
Never get a chance to order anything because we were sitting there for 15 mins and still nobody came and asked us anything. The restaurant was not so busy we see a lot of empty seats.
About a 1-1.
5: This is probably one of the lower ends of the Cheesecake Factory we've been to - the place isn't that spacious, and it's really hard to get around the serving staff to get to your table or to the restrooms. I had the Louisiana Chicken Pasta, and the farfelle were dried out; the chicken that was used seemed to be chicken tenders, not the thin pounded-out ones you usually get; the sauce was extremely watery, and there was hardly any flavor. We shared a Salted Caramel Cheesecake, which was a caramel cheesecake with caramel mousse, blonde brownie, and topped with salted caramel; this was a little lukewarm. Our server hardly checked in on us, and it was a pain to try to get our orders in, make order corrections, condiments, putting in our dessert order, and getting the check. We also didn't receive the complimentary bread until well into our dining experience, and the drinks that we had ordered didn't come out much later; I'm thinking we waited at least 25+ min... Honestly, I think the quality has really gone down for this chain, or this particular location is just to be avoided. +inattentive servers +ill-prepared items +located at Lenox Square
Oldie but goodie.
Visited on a Saturday afternoon while in the area. I hadn't been here in so many years but it was nice to get a table without a long wait. We were seated and greeted by our waiter. We were brought waters while reviewing the menu. I forgot how extended the menu was so it was definitely a little overwhelming lol. We ordered the avocado egg rolls. I then finally settled on a veggie burger with a side salad. My husband ordered a chicken sandwich with fries. I also had their strawberry infused margarita. The bread came after the egg rolls, which had more avocado than I remembered but I enjoyed em. I was excited when the food finally came. My burger looked really appetizing and was bigger than I expected. I was pleasantly surprised that the burger was SO good and flavorful. My husband enjoyed his chicken sandwich. The drink was ok but I highly recommend that veggie burger, which was housemade not factory processed.
I went to Lenox Mall to browse and ended up at the
I went to Lenox Mall to browse and ended up at the Cheesecake Factory there. They offer an overwhelming number of options, but I usually stick with the skinnylicious menu since I know what to expect. It was quiet on a Tuesday afternoon and yet it took them an unbelievable amount of time to just bring out two orders. Overall the food was good.
Falling off
I use to love the cheesecake factory the last two times I been food just wasn't good I have the factory nachos and the little chicken I did have was over cooked and dry really just a bunch of chips and cheese my son had the first and fries two little pieces of fish like the got one piece and cut it in half to get two pieces and my girl got the steak tacos and each taco had one little strip of steak on each taco we was like what is the food quality good down and price going up
Visit with family
All very good and delicious... I recommend it, the food is very good and the service is quick. There are many varieties in cuisine
We love cheesecake factory.
Never had a bad meal. Their huge menu can give you analysis paralysis, but everything is good. I took off 1 star for two reasons. One, they are always crowded so you always have to wait 20-30 minutes to get seated. Two, they are a little pricey, but the food is very good, so you pay for quality.
There is a reason that this place has the lowest
There is a reason that this place has the lowest satisfaction scores of any sit down restaurant in the area and tonight I found out why! It isn't good folks, it just isn't good. I think you will notice that I leave more positive reviews than negative reviews for restaurants cause I want to find the good in a place if I can, but when a place lacks the basic ability to be in the service industry, I will inform the general public cause I am relied on by my fellow customers. Let me start here and save you time. Don't do it, don't come here, you work hard for your money, but they don't work hard for your money. They will treat you like a read headed step child and then hold their hands out for money like a dude stung out on crack who has no money, but desperately needs his next hit. I eat at Cheesecake Factory about once a week in different cities across the country, but never have I experienced a more lazy and less interested crew at a Cheesecake Factory. They are an exhibit on how to not succeed in this business. I am not sure if it was the rare combination of overwhelming weed scent and indifference or the lack of work ethic, but whatever it was, it sure was special. The most impressive was the manager, who walked by 2-3 times and was apparently on that each time, I had not been approached by anyone yet, had no silverware, no drink, no nothing. Her ability to not give a hoot was unparalleled in this industry. When I finally asked if they had a server for this section, she found this annoying apparently, cause it must have taken away from her ability to do literally nothing and pretend she cared. Her attitude was not in line with leadership, it was in line more with a drug dealer who had herself been hooked on her own supply, but had not taken a hit in days. Agitated and rude was her approach once I nicely asked. Keep this dumpster fire, this useless manager and the entire staff in the area I sat. I realize a half filled section is hard for the underwhelming talent people they have hired, so I have one question. If I actually had the chance to spend money here, could I have written it off as a charitable donation? I mean, I would have gotten less than nothing in return for my money. Hopefully corporate shuts this dump down!
They could never make me hate you! I love me some
They could never make me hate you! I love me some Cheesecake Factory y'all! So I came here on a Friday night with my mom and aunt to celebrate my aunt's birthday. We parked in the lot right across the street. The parking was free which is always a blessing in Atl. Our waitress name was NeNe. She was super cute, sweet, and accommodating. My aunt and mom can be a lot when they get together but she handled our table very well. I had the raspberry lemon drop to drink. For our appetizers we got the street corn, eggroll sampler, crab dip, and the mac and cheese bites. For our entrees, we got the shrimp scampi, fish n chips, and the Jamaican black pepper chicken and shrimp. For our dessert we all had the pineapple upside-down cheesecake. Definitely will be back. Will always be one of my favs!
Nice!
Nice place and good service. Friendly employees and we only went here for coffee and cheesecake. Wide choice and delicious flavors. It is quite a task to finish such a large piece. It's top sport, but the good flavors do help. Great restaurant.
Always love coming here with my wife for our anniversary.
It was our first date! Highly recommend the Moscow mule!
Visited last night.
Would leave 0 stars if i could. From the minute we arrived, it was a downhill slope. Host acted as we were an inconvenience. Didn't know wait times either. Didn't care to ask anyone else, just made a guesstimate. Our server didn't know what was on draft NOR the sizes of drafts available. As a career server, this is unacceptable, especially for a chain such as this. Not only was our service subpar, our nachos appetizer was cold. And our shrimp scampi and steak Diane were plated so unpleasantly i didn't want to eat it. My steak looked like a hamburger patty smothered in gravy. To put the cherry on top- my partner and i were both up in the night sick. And I'm certain this is no coincidence. We were shoved into a back corner booth and checked on once by our so called server. To pay $60 for a meal like this is a disgrace. I asked to speak with management... I then waited over 20 minutes before just paying my bill and leaving. I will not be returning to a cheesecake factory... and especially not this location.
My little sister really wanted to eat here for her
My little sister really wanted to eat here for her birthday, i would go here when i was a lot younger to grab a quick bite but have not as an adult & i would have to say it was actually really good. We had a very sweet waitress & she serviced us well. It was the weekend so it was pretty busy but we still got accommodated very well. The bread was good, my salad was very good & so was this VERY well seasoned chicken dish i had. My sister also enjoyed her mini burgers & pasta with meat balls. Ambiance was cool, all you hear is just others speaking as it is a huge place with many people! I'd take my son again/my sisters. I had no complaints! I would recommend the bow tie chicken pasta i had 100%, it was also a hugeee plate that can be shared.
Cookie was so accommodating with my allergy at the Togo
Cookie was so accommodating with my allergy at the Togo stand. 10/10 service! The cheesecake was super great and tasted fresh!
decent food and nice setting, i recommend the cajun pasta.
the service is nice as well! make sure you grab a cheesecake too!
It was so busy.
This wasn't the first time I came and it was like this. We ordered. The waiter was nice. Very talkative. Brought bread without request. Food took so long I told him to send it packed so we could leave. It had been over an hour! The food was fine. The Oreo cheesecake was fine. The celebration one was good. I am never going back.
the 5 STARS are ONLY designated for the Cheesecake .
the Factory has formulated one of the greatest recipes for the dessert . literally ANY flavor will provide your taste buds with the hit they're looking for . + the waiting scene at the cheesecake | latte bar is iconic . CAUTION: don't take a table . the regular food here is the opposite of the cheesecake reviews . . .
- they said their bread wasnt ready.
I mean in 20 mins it just never came out. - I asked if they could substitute the liquor in their espresso martini. She said yes! But only for other vodkas now. I said "not tequila?" She said no. Not even for an up charge? Now someone tell me how that works. - it's Saturday afternoon. 12:30pm. I asked for buffalo blasts to start. She came back and said they ran out of buffalo blasts. I mean at that point, you guys can't do anything for me. Awful awful. But the wait was only 20 minutes :)
Horrible experience
The overall dining experience at The Cheesecake Factory has declined significantly over the past few years. The food was not good at all. I ordered the jambalaya pasta and my dish was so bland, it tasted like there was no seasoning in it. The waitress we had wasn't attentive at all. My son ordered chicken quesadillas and no type of condiments/sauces were provided so I guess they expected him to eat dry food. He asked for sour cream and salsa. We were told they didn't have salsa but had pico de gallo instead. It took forever for her to come back and when she did, she brought the pico and no sour cream. Had he waited on her to bring the sour cream, his food would have been ice cold because she actually never did bring it. It was time for us to pay and leave before she even realized she still had not brought it out. My daughter ordered the kids flatbread cheese pizza and it had a piece of hair in it. The utensils were dirty as hell. Not one time did our waitress come around and ask if we needed refills. We had to flag her down. It took forever for my kids' lemonade drinks to come out and she kept saying she was waiting on the bar to fix them. It should not take over 30 minutes to get a freaking lemonade! And had she been doing her job the way she should have, she would have offered water until they received their drinks. That was the least she could have done. Sorriest, most unattentive waitress ever. We didn't leave a tip. She didn't deserve one at all. We will not be returning. If you're thinking about dining here, don't waste your time. Take your money somewhere better. I wish we had gone with our other option. This was my wedding day and we had visitors from out of town. I hate that they had this type of experience.
A must stop for us!
Always a must when we are in Atlanta! My kids always insist we have dinner here at least one night my go to is always the chicken Bellagio!!!
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Cancelled reservations due to posting it here
By 👻 @BouncyLock74, 05/15/2024 12:22 pm
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Restaurants are cracking down on reservations posted on here
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10 Posts of the entire The Cheesecake Factory 3393 Peachtree Rd NE Ste 3076A Atlanta, GA 30326 United States Atlanta Community with the most, but at least 5 Thumbs Up's will appear in the Best Posts section of The Cheesecake Factory 3393 Peachtree Rd NE Ste 3076A Atlanta, GA 30326 United States Atlanta.
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Answer from 🤣 @ArtisticArch12 (05/15/2024 12:28 pm)
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Ooof thanks for the heads up 🙌
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Answer from 🍑 @BraveCloth47 (05/15/2024 12:44 pm)
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There are steps that I teach to avoid this from happening. If you are interested, please reach out to me on my wall with a good email.
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Answer from 👻 @LovelyPrice44 (05/15/2024 12:29 pm)
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Pretty crazy, but cracking down will cost them a lot to maintain. They probably will lose the fight.
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Answer from 🤤 @DashingAnswer69 (05/20/2024 4:56 am)
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In my experience they will typically restore your reservation if you say it was an error.
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