Poor customer service and management - The Grey Savannah - Buy Reservations
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🤮 1/5 - Poor customer service and management
By 👻 @Elizabeth L, 02/23/2023 3:00 am
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Heard a lot of great things about The Grey and the history of the restaurant and Chef Bailey. Sorely disappointed with the service and how her staff handled walk-ins. I understood that there is a walk-in option and that you had to come early. We were early and inline. We were four people. Two people were running 5 minutes late. We were able to get 4 seats at the counter. Water was provided and a menu. In that time, while we were waiting, two other patrons were trying to get seats but there were none. We had not received any drinks and the other patron barged her way in and physically moved my friend's purse. The hostess and manager did nothing and allowed her behavior. This is unacceptable and I will not be recommending The Grey to anyone.
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