Another Flawless Stay in Every Way - The Peninsula Beverly Hills - Trade Reservations
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Beverly Hills's Best Hotels that are most frequently booked by customers of The Peninsula Beverly Hills
😍 5/5 - Another Flawless Stay in Every Way
By 👻 @CinderellaDearest, 04/09/2024 3:00 am
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SERVICE: Everyone from the valet parking, doormen, front desk staff, Living Room afternoon tea staff, Belvedere restaurant host and hostess and wait staff, and Housekeeping performed their jobs flawlessly, efficient, polite, welcoming, professional and well trained. They all contributed to my stay being such a pleasure. Various staff remembered my name, which is so nice, and amazing considering how many guest they have come stay every day of the year. General Manager Mr. Offer Nissenbaum, makes the hotel the superb luxurious establishment that it is. He keeps an eye on everything, if he catches anything not to his liking or high standards, he corrects it immediately. He keeps things running smoothly, and thanks to him and how he treats people, the people he hires frequently stay working at Peninsula for years. He is gracious kindness itself to his guests, and each time I have come to stay, he has taken the time out of a very busy day to say hello during check in, and even gave me a complimentary upgrade to a beautiful suite. Now THAT is how every Hotel Manager should treat their repeat guests if they can! SUITE: Beautifully appointed, spotlessly clean, very comfortable. Lots of windows to let in the light, sofa, tables, chairs, desk, cleverly concealed mini bar, television directly across from the bed so it is easy to watch and you don't get a neck ache from having to turn your head; in essence, everything you might want. The bedroom had an excellent mattress, great soundproofing, and well thought out crown molding valances for the black out curtains, so there is no light leakage. Closet and dresser space was good, and there were plenty of hangers. Bathroom - all of the usual good smelling amenities, strong water flow at the shower, big mirrors, excellent lighting, plenty of absorbent towels; and a heated seat, automatic lid lifting combined toilet/bidet that was wonderful in the luxury of it! They remembered the things I like to eat, and along with a fresh fruit bowl (loved the firm, fresh green grapes!) also provided a complimentary amenity of chips & salsa, which was so thoughtful. Housekeeping was right on time for the morning service and evening turndown. Very nice, impeccably clean and tidy, everything was well maintained. This takes effort and care and the ongoing investment of capital to keep rooms in such great condition. Again, this is what makes Peninsula Beverly hills such a great place to stay. They don't let their standards slip - not even in challenging economic times or when hiring and keeping capable, responsible, reliable staff seems so hard to do for most other hotels and restaurants. FOOD: Love the ironed white linen tablecloths, well spaced tables and upholstered banquette seating, and big wall of windows that lets in the light. Nicely sound proofed - it was never noisy, which makes it so welcoming and relaxing to dine there. Every single thing I had, from bagels & smoked salmon at breakfast, to the kitchen making the most delicious whipped cream ever for my specialty coffee ( 2/3 cup steamed milk, 1/3 cup coffee, and a huge side of whipped cream to keep spooning into the coffee with every sip); to dinner where the chicken was perfectly cooked, and the al dente pasta was delicious. My friends both loved their meals as well. Worth every penny, with attentive service. Afternoon tea with warm from the oven scones was also delicious and the china is so beautiful; and the harp music so soothing and charming. CONCLUSION: Best Hotel in Beverly Hills, hands down. Highly recommend, and will return. Looking forward to my next stay!
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