Very poor service - The Pit BBQ Grille and Catering on High Street Columbus - Buy Reservations
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🤮 1/5 - Very poor service
By 👻 @jerry b, 01/11/2021 3:00 am
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Called in a $70 order. A young man took my money at the register. After I paid for the order, he all of a sudden could not find my order. I'm like'what do you mean? I just paid for it.'. I had to wait 45 more minutes for them to cook and fill my order. A manager (???) contacted me afterwards and said he would put a credit on their book for me. That was on Saturday December 5, 2020.
Tried to order using the 'credit' on Sunday January 3, 2021, but no credit was on their'book'. Real nice. No owner or manager ever called me back as I requested. Double nice.
Just trying to support my fellow OSU alums and this is what I received-crappy service and crappy follow up. Screw one customer, lose 10. Screw 10, you're out of business.
Jerry Bower
614-477-1857
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