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The Russian Tea Room New York Tripadvisor Reviews
Latest Reviews On Tripadvisor
18 Reviews
0 Replys |
Expensive, stale, and crummy service
I wonder what this place was like back in its prime? It just seems so beat down and sad. You can see a hint of yesteryear in the bones of the tea room itself. With its swooping, baguettes and high ceiling. But I really don't know how they stay open. All the reviews here are pretty accurate. Most of what we ate was stale, and extraordinarily expensive especially if you have a glass of champagne. Ridiculous even by New York standards. We were largely ignored even though there were very few tables being served. Thankfully I just enjoyed the company I was with, and it kept me distracted from how unbelievably sad the situation is.
Be the first to ReplyBad Afternoon Tea
The big mistake we made was going to London and then trying to experience a similar afternoon tea at the famous Russian Tea Room. If the tea had cost $30-35 a person, I would have given them 4 stars because of the ambiance. It cost $95 though and unless you have so much money you do not care how you spend it, when you leave this place you will probably not be happy. We got one very small pot of tea. The sandwiches were okay, but nothing like you experience when having a true English afternoon tea. The desserts were the most disappointing. Three scones, two tiny cupcakes that you can buy in any grocery store (one was so hard because it was stale) and 2 pieces of chocolate candy. They give you three small balls of butter (no clotted cream!) The jams are tiny jars, like the kind you get for breakfast at nice resturants. It is festive - the decorations are cool, but that is the only positive. It was really cold outside and we were bundled up and the resturant was probably 80 degrees...if you were wearing a heavier shirt, like I was, it was sweltering. And, of course, they pack tables in like they are playing tetris...you sit on top of your neighbors. Oh, and last thing. When I made the reservations they asked if we celebrating anything and we actually were. I said it was my birthday. When we got there the hostess asked if it was my birthday and I told her it was. She said "Happy Birthday." That was the extent of it. I don't know what I thought would happen, but why did they even bother to ask?
Be the first to ReplyWarning to Anyone with Allergies!
Warning to Anyone with Allergies! If you have any serious allergies, you should avoid the Russian Tea Room at all costs. I went to the Russian Tea Room for Afternoon Tea. I told the waiter 3 times that I had a shrimp allergy. He acknowledged that and obviously, he said he would take out the sandwich that includes shrimp. When it came to my table, he pointed out which sandwich was what, never saying the word "shrimp." I took one bite out of one of the sandwiches and knew it contained shrimp (which I then immediately spit out). I saw another waiter walking by and asked him what it was - he immediately said, "shrimp." When I asked my waiter, he told me that the kitchen had messed up (despite the fact that he misidentified it to me). He apologized but then said, "Mistakes happen." I have had a shrimp allergy for 10+ years and no mistake had ever "happened" to me. If you have any allergies, I would head somewhere else for afternoon tea, as clearly they do not understand that someone can literally die from an allergic reaction.
Be the first to ReplyStale everything
DO NOT ORDER THE 'TEA' option. Lunch actually looks good and is reasonably priced. The TEA,however, is hideously small and very stale for $95/person. So stale my daughter had to vigorously wrestle her truffle and petite four off the tray. The cupcakes were horribly stale and the grilled cheese sandwich seemed several days old. If you must go just order off the menu.
Be the first to ReplyA bit disappointed
I was excited to visit a New York icon. I wanted to try the High Tea, but looking at another diners table, I decided it wasn’t worth it.
Be the first to ReplyI Was Expecting More
My husband and I decided to eat in a historic restaurant during our quick trip into Manhattan to see the holiday lights. The ambiance at the RTR was lovely and it was fun to imagine this list of who's who gracing those booths in times past. The support staff (water, bread, etc) were just lovely. The waitstaff was not bad but not great, either. The manager (or maitre d?) was very pleasant and present, chatting with us a bit. Our drinks were excellent. I had the duck which was a bit overcooked and dry but the red cabbage/cherry chutney was delectable. My husband had the beef stroganoff, which was quite tender and tasty but the noodles left something to be desired. We tried the blintzes since it's their signature dessert and it was decent but I wasn't bowled over. Overall I have had much better meals for much better prices, but it was definitely fun to sit in the booth and imagine who had been there before. The restaurant itself is beautiful
Be the first to ReplyFor something different and delicious
Fall right into the iconic and colorful history with decor that captivates. The service and food are impeccable with dishes that I’ve never had a chance to experience yet are delicious and resulted in food coma. The layout for afternoon tea had me wanting to start all over but have to settle for trying that out the next time. Oh yes, we’ll be back :)
Be the first to ReplyAfternoon tea was poor quality
If you want to visit the Russian Tea Room because you want to experience the sights and sounds of this beautiful restaurant, by all means stop in and have a drink at the bar. Take your pictures, then keep on going to your next stop. In all my visits to NYC I have never been to the Russian Tea Room before. I bypassed the tried and true afternoon tea at the Plaza in order to try this place. Instant regret. For $80 you can get the regular tea, but I ordered the upscale caviar tea at $125 without champagne. For $45 extra I got the tiniest little dollops of caviar on four cold blinis. My dessert course arrived on a tier that was so bent out of shape, all the cakes were falling to the side. As for the tea? A tea bag. That's right - a dumpy little tea bag floating in a tea pot. How unsophisticated. At that price, customers should expect high quality loose leaf. As for the scones, they arrived without clotted cream. When I inquired to have the cream brought to the table, I was told that "Clotted cream is not served at the Russian Tea Room." I gave the waiter my best Teacher Look, and he told me he would ask the chef if there was any available. Miraculously, a small bowl of clotted cream appeared on my table 2 minutes later. Kinda disappointed. Should have stuck with the Plaza.
Be the first to ReplyExpensive Tourist Dump
The Russian Tea Room was awful. We had a family event there & we were so disappointed. Both food & service were awful. Would give no circle/star if possible.
Be the first to ReplySo sad….
Went for thanksgiving dinner. Thankfully we were on the ground floor - the second floor was like a mad hatters tea party. The staff appeared plentiful but overwhelmed. Our cocktails were set to arrive after the tepid soup, so we canceled them. The Turkey dinner came slopped out on a plate reminiscent of a mess hall. It was nothing beyond basic in flavor, and I’m sure my son was still hungry after finishing his plate. Dessert was lackluster - a pecan tart that looked like it was made by a beginning baker; crème brûlée that had no hint of the promised pumpkin. The price for 4 with the menu, taxes, modest tip and no drinks? $700. A painful lesson that iconic does not mean good…what a shame for us and on them.
Be the first to ReplyBeautifully decorated
Beautiful atmosphere. We went for brunch. You pick you tea from about 20 different ones. Menu had lots of choices and price ranges. I have the cavier omlette that was delicious and the Anastasia tea.
Be the first to ReplyThe biggest disappointment of our entire trip!
Whilst the decor is amazing this place is let down by the lack of good quality food and even worse, their staff! The owners need to seriously rethink the way this place is managed and operated. Until that happens, they are going to continue receiving these negative reviews. The service was atrocious and, most certainly, NOT with a smile. We had the afternoon tea! Our bill was over $200 for a handful of tiny sandwiches. I could have made them better myself at home for the kids' tea and some rather unsightly and awful tasting petit fours. The only decent item was the hot chocolate. The hostess was short and curt with guests, and the waiter clearly wished he was anywhere else rather than serving the diners. Of all the places we dined, this was undoubtedly the biggest rip off. I hope this review will stop anyone making the same mistake we did. There are a million other places in NYC more worthy of your hard earned cash than this let down!
Be the first to ReplyBeautiful surroundings, awful food and service
Arrived here early on a Saturday morning. Got the evil eye from the hostess for not having a booking (even though there was plenty of space and when I went to reserve 20 minutes earlier there was tons of availability so didn’t seem necessary). Makes more sense now because the Afternoon tea was NOT worth $80. Stale cupcakes and choux pastry. Tea bags and no loose leaf tea as you’d expect. It got worse as the wait staff took away our tea towers before we even finished and plopped down the bill. They hovered the entire time and as soon as I put my jacket on they were already turning the table over. There are much nicer options in New York for Afternoon Tea. Won’t return here again.
Be the first to ReplyWarm in cold December
Such a warm place in the middle of cold New York on December. We tried the christmas menu and it was good. The portion is so big for asian tummy. I think the staffs have been there for a long time, they’re super professional.
Be the first to ReplyNot worth it. Kind of a disappointment.
The BOEUF BOURGUIGNON was tasty but the borscht was underwhelming. Unfortunately the servers were inattentive and not standard of fine dining establishments so that aspect was lacking and effected the entire experience. I wanted to try the Russian Tea Room for quite some time and I will certainly not be returning with so many other better dining options
Be the first to ReplyUnexpected find
Restaurant in same location for years
Was intimidated
But great greeting
NOT stuffy
Excellent service
Recommend chicken Kiev
Reasonable for the quality of the food
Great restaurant even if you are not welcomed
I love this restaurant as I’m originally from Russia. It’s a piece of my home and nostalgia there.
I would always recommend to have a reservation.
We had a reservation for 31st of December.
We came on time in a festive mood and looked forward to the dinner at this wonderful restaurant.
As we entered we have been kind of welcomed by 2 young, moody, ladies. Who didn’t cared about customers, service, what ever. They offered us a table that was squeezed in between. There have been other table free so we asked if possible to wait and get another one. This was accepted more or less with a bored face and attitude. What a shame, auch an amazing restaurant and first what you get is already on a border to be rude.
After 20 min not even an update from ladies who have been busy with their phones and looked at each coming customers with the look of “do not disturb”.
Luckily after 30 minutes nice gentleman updated us and shortly we Finally could take place and enjoy delicious dinner.
Most definitely not worth the money!
Charging what they do is an absolute rip off! Food nothing above average. Service shocking poor. Spend your hard earned cash elsewhere, they do nothing to warrant receiving a tip and yet it's completely expected.
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