I've been to The Whale a couple times before this last time - The Whale Chicago - Buy Reservations
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🤮 1/5 - I've been to The Whale a couple times before this last time
By 👻 @Na S., 03/21/2023 3:00 am
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I've been to The Whale a couple times before this last time and no complaints, obviously enough to go back a couple more times. This most recent time, I went for brunch. The vibe is cool, kinda loud but whatever. My group of four had resy at noon, we checked in at noon, but did not get seated for another 15 minutes. Soon as we got seated our waitress asked if we knew what we wanted for drinks, we barely sat down and weren't able to look at the menu. That first interaction definitely set the tone for the rest of our stay. We felt so rushed and personally unwelcome. My friends and I are not the type that takes 5+ minutes to make a decision, by the time our waitress returned for our drink order, we put that in. We received our drinks and they were very underwhelming. For starters one person ordered a marg and it was very basic, no salt or sugar on the rim. Another person ordered an espresso martini, there was no froth, no biggie and tasted okay. Let's talk about the food...after a few minutes of us receiving our drinks, our waiter came by and took our food order. Once we received our food, everything seemed fine. Two of the four ordered avo toast, one ordered the grits and I ordered the Sicilian crab cakes from the brunch menu. When I picked up the knife that was served with my dish, THERE WAS A BUG!!! YOU COULD SEE THE BODY, LEGS, AND EVEN THE WINGS! ABSOLUTELY DISGUSTING! Unfortunately, I don't have a photo. I called over our waitress and showed her, she physically stood over my plate looked and said "that's disgusting" grabs my plate and says she will take care of it. Literally 2 minutes later the manager comes back with that same plate I was originally served and tried to gaslight me!! When she came back so soon I asked her if it was the same one bc there was no way they made a new dish in two minutes and the manager says "yes, it's the original dish, bc they looked at it under a flashlight and it was just cracked black pepper." So they pretty much wiped off the bug and tried serving it to me again. I was so grossed out at that point and honestly upset. After that the manager was so passive aggressive towards me after I requested that they make a new dish. Will not be returning.
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