Horrible Customer Service by Management - Tiny's & The Bar Upstairs New York - Buy Reservations
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🤮 1/5 - Horrible Customer Service by Management
By 👻 @Michael S, 03/27/2022 3:00 am
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While the meal was great and the ambiance was wonderful, my credit card numbers were stolen by the staff at the restaurant and used later at an establishment in the city. I was visiting for the day and this was the only time it was used while in NYC. I called and expressed this to the staff. I was told it would be taken seriously by the staff.
The manager called me back and could not have been more rude. He denied any culpability by his staff and did not offer any goodwill for what had occurred. This is entirely unprofessional. I will never recommend this restaurant after such a response from the manager. There was zero understanding for the situation and this shows they do not care about their customers.
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