Uzbegim Restaurant Shop #1,2,3, Al Husn Building Al Seba St Dubai Marina - Dubai United Arab Emirates Dubai Tripadvisor Reviews - Uzbegim Restaurant Shop #1,2,3, Al Husn Building Al Seba St Dubai Marina - Dubai United Arab Emirates Dubai - Buy Reservations
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Uzbegim Restaurant Shop #1,2,3, Al Husn Building Al Seba St Dubai Marina - Dubai United Arab Emirates Dubai Tripadvisor Reviews
Latest Reviews On Tripadvisor
5 Reviews
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Missing items from order....or wrong dishes served instead...
Poor customer service, specially when we ordered for take away or home delivery. Instead of dish called "boiled beef tonque", they gave us another steamed beef as if we don't know original dish or we r 1st time ordering. Its been several times they sent wrong items or some items were just missing out of the order. And after all when we wanted to discuss it with their manager no help was provided within certain time. We decided to contact their general manager or higher management to let them know about the situation. Each customer is a valued customer but when such behaviour is given to the loyal customers it is really disappointing... Will not order again....
Be the first to ReplyDelicious food and great service
We were staying close by and decided to try this place tucked away towards the end of the Marina. Compared to a lot of places in the area, the restaurant is very casual. But the food was delicious and very well cooked. The service was friendly and efficient. We had far too much food, as some of the dishes were very large, but they happily packed the leftovers up for us to bring home. The bill was very reasonable for the food presented. We will be back!
Be the first to ReplyThe best Business Lunch with my friend.
I came here with my close friend for Lunch. And we chose the Business Lunch promotion which three courses are included in just 46 AEDs. The all meals of the Business Lunch set menu were really delicious. We had a great business lunch in Dubai. Our waiter, Ulugbek was so friendly and attentive. Thank you, Ulugbek. Absolutely, we will come back again.
Be the first to ReplyExtremely rude staff and no customer service
My friends and I had a traumatic experience with their service. They have no level of standards when it comes to customer service and cleanliness. When we arrived the place was full. A server named Rajesh informed us that it might take an hour to clear some of the tables and we yet we agreed as we wanted to try their food. We informed him that we will wait and after an hour we came back and we found him allocating the available tables to other customers. When one of my friends asked him why he didn’t even informed us that we need to log our names, he started showing his wristwatch to her face and telling her about the time and how busy they were. We were appalled at his behavior as we found him extremely aggressive and rude. She confronted his behavior and instead of apologizing for the confusion he started pointing and yelling until all of us ended up in a screaming match. His colleague Viru tried to help pacify the situation but we ended up leaving the restaurant as the situation had become toxic and traumatizing. To summarize our experience their way of management is very poor and they have no queueing system. The staff are untrained, aggressive and have no standards of customer service. The food might be great but the restaurant itself is cramped and filthy and has no customer service standards. Overall the experience is traumatic. We will never come back to this place again. There are multiple Russian restaurants in Dubai that has better food and the staff with an even better attitude.
Be the first to ReplyRude servant, poor management
This place is so disappointing with its staff, level of service and how management react towards customer’s complaints. Street food has more arranged operations and standards than this place! During the busy hours they don’t have knowledge on how to manage their queuing system! Customers themselves watch over a table from outside until the table will become vacant then will run over it , if u r lucky to get one - good but if not - then up to u, wait longer! Bec staff who run the restaurant are rude, doesn’t have manners like the servant RAJESH and his superior, as he call himself to be, way too far from a real superior because he keeps quietly observing how his staff Rajesh responds rudely to customers, allow himself to argue, pointing fingers to their faces and yells! Is this how customers have to be treated? Is this even can be called a level of service? Will never go or order online from this uzbegim, nobody trained how to work, nobody briefed how to respond and treat people, a big NO please to visit! Absolutely NOT RECOMMENDED! A shame to bring some one with you just for such low and poor experience in this place!
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