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Waldorf Astoria Chicago Reviews
Amazing Birthday Experience
I recently celebrated my birthday at your hotel with a group of my friends and truly had an amazing experience. All of the team members were very sweet and helpful with anything that we needed. When we arrived there were some very thoughtful amenitie
Regressing
The price of a stay keeps going up, but the hotel is showing some aging and many of the good attributes were unavailable. My room wasn’t overly quiet, the bathroom had cracks in the wash basin and sink, the hallway floor had stains and it just fel
Best hotel staff in Chicago!
Every staff member was exceptionally kind and helpful! Luis at the bell desk went out of his way to make sure I had a spot for my Rivian. My daughter commented that these are the nicest people we have ever had at a hotel in Chicago and we are only co
Book the Corner Terrace Suite—you won’t be disappointed
Best room ever—was upgraded to a Corner Terrace Suite with a Fireplace, two bathrooms, fully separate living space from the bedroom, amazing views!!! Really made this trip special. Tamas Vago is an amazing GM and leads a fantastic team and experie
Truly world-class service and accommodations in Chicago’s prestigious Gold Coast neighborhood
This hotel sets a standard of excellence that every luxury hotel should strive to follow. Everything about this hotel revolves around providing an unforgettable experience to the Guest. Even before I checked in, the staff at Waldorf=Astoria Chicago
Outstanding staff and attention to detail
In celebrating our wedding Anniversary, my wife and I went into the city to stay at the Waldorf. Prior to arrival we got a personalized email from their concierge service basically seeing if there was anything they could do for us in advance. Very n
The staff is chef kiss so nice so welcoming.
The rooms were nice as well. Prefect location for food and walking around I would stay here again.
love the waldorf chicago!
had another great experience at the waldorf. it is the best location if you want to be downtown, team is helpful and thoughtful and the spa is the best in the city. can't wait to return!
World class as always
This is my 3rd time staying here for business and as always they did not disappoint. Deandre was at the front desk and her remembers me with every stay. He is what I consider an exemplary employee. I also had the pleasure of working with Logan the co
A great place
The hotel is so nice as the staff, everything is always so clean. Also the car service is really helpful and Luis one of the drivers helps you feel super comfortable and very friendly
Exceptional Service and Genuine Care
Our stay at the Waldorf Astoria Chicago was outstanding from start to finish. Tamas and his team offered a level of service that felt personal without ever being intrusive. Every interaction was thoughtful and intentional, and the staff seemed to ant
Chicago hotel go-to
All of the services and the room were up to standard Waldorf quality. Shout out to our server at the restaurant (forgot his name…but he was so kind and had a super sick long braid) and also to Luis our incredible house car driver!
Fall trip to Chicago
Location and property were very good. Staff was excellent. Valet area in particular. House car driver Luis really helped take the stress out of getting round Chicago
House Car Driven by Luis
Very timely and friendly driver experience at the Waldorf Astoria. The house car driven by Luis got us to nearby restaurants and activities very easily and offered us great recommendations in the city along the way!
Luis is the best ever!
Luis was 11/10 amazing! So nice and accommodating. Truly first class service. Feel lucky to have met him. Definitely will request him to help drive us around again, if possible.
Amazing staff
We came to the Waldorf for our anniversary and were more than welcomed by the friendly staff in the lobby. Thank you to DeAndre, who checked us in, and made the weekend unforgettable with the add-ons he provided. A big shoutout to everyone involved a
Wonderful week in Waldorf Astoria Chicago
Beautiful hotel in the city center within walking distance of Chicago's attractions. We stayed in a corner suite with a balcony and a breathtaking view of the city. The room was clean, well-equipped, the staff was very kind and helpful. We had a
Waldorf Astoria Chicago
Amazing stay! The entire team provided exceptional service, making us feel like the only guests in the hotel. Special thanks to managers Charles and Diondre (spelling?), and Brass Tack manager Shadi, who went above and beyond to make our visit perfec
Another fantastic stay at the Waldorf! The staff is always
Another fantastic stay at the Waldorf! The staff is always friendly, the food is excellent, and the rooms are spotless. This is definitely my go-to hotel.
Great one night stay
Wonderful hotel, room, and service. We especially appreciated Luis as our driver of the house car - his recommendations were spot on!
Phenomenal
Exceptional. Every member of the staff was exceptional, especially Deandre. I would call ahead and make arrangements with Deandre ahead of your stay. He is psychic and incredibly authentic and very sophisticated and savvy.
Memorable
The location provided easy access to everything we wanted to see. From the well designed room to the very attentive housekeeping staff who replenished and kept the room spotless without us having to ask, the atmosphere was welcoming and elegant. T
Excellent Girls Trip
Elenie went above and beyond to make sure our stay at this hotel was seamless. I truly appreciate her going the extra mile and showing excellent hospitality - she made our girls birthday trip comfortable and memorable!
Do not hesitate to stay here!!! Well worth it.
This property really gets it right and makes it feel like luxury. Special shoutout to Luis at the door. Great hospitality.
Exceptional Customer Service
Luis, and the entire valet team, were wonderful throughout our stay. Friendly, attentive, helpful and even greeted our dog by his name when exiting and retiring to the hotel. We would gladly stay here again when returning to Chicago.
Five Stars
TBH, I wouldn't have stayed at the WA but for using a free night certificate, which cut the cost in half. Diamond members get free fitness center access and a space-available room upgrade. We got a corner King with a balcony and fireplace. Th
Luis
Enjoyed the stay at Waldorf Astoria Chicago and Luis was a very good house car driver and offered great service for our family.
Awesome :)
Loved it! Valet really nice :) the people were really nice. Felt luxurious and loved the house car for the hotel. Hotel is central to everything and very safe.
Pristine
Excellent service, and kudos to Luis the valet, always attentive to any of our needs Location is unbeatable and close to parks to take our dog for daily walks
The Best in My kind of town Chicago
This was my third stay at The Waldorf to celebrate my birthday. The attention I received at The Waldorf Chicago is the definition of service. Logan was very helpful, personable, and professional. Floyd, the bartender in Brass Tack, was also very frie
Royalty stay
Amazing. Treated like royalty. Great bar and speakeasy. This was perfect as our stay-cation away from the baby over a weekend. Great food. Great room. Amazing balcony! Location is right in middle of Gold Coast!
Earlier this month we traveled back to Chicago for Business
Earlier this month we traveled back to Chicago for Business and to celebrate our anniversary. During this trip, we decided to stay at the Waldorf. Before our trip, I paid the concierge for a romantic set up. Everything came out nice. Thank you Waldor
My favorite hotel in Chicago.
Great service and the location is perfect for shopping a dinner. Go there at least once a month
Updating my review based on this "pet friendly" hotel that
Updating my review based on this "pet friendly" hotel that only allows dogs. Dogs that chew and bark and don't use litter boxes instead of allowing cats that sleep and don't bark and don't chew and who know how to use a littl
We had an incredible stay at the Waldorf Astoria Chicago,
We had an incredible stay at the Waldorf Astoria Chicago, and I can't say enough good things about the staff, especially Joanna, who went above and beyond to make our experience exceptional. It's rare to find staff who go the extra mile th
The hotel was good.
I would say that the service of the hotel was better than the condition of the hotel. The hotel had some stained marble and wobbly cabinet handles. Discoloration on the seating. Grout cracking and the usual wear and tear. The bedding was in good co
This is an amazing hotel with Waldorf Astoria quality.
Everything about this hotel was perfect - amenities, comfort, location, room, fitness center, pool, bar. Enjoyed our stay and recommend them highly. 5 stars easily and thank you to the staff for everything!
Stayed here few times when we visited Chicago.
The room is great and the JR suite was spacious. One of the best bed we had. The house car made our life easy. Our go to place to stay over LH in Chicago. Also the bar at 2nd floor is always great.
Amazing experience.
Great views from the top. Service was impeccable. Attentive staff. Will def come back next year for next oncology conference.
The best hotel in Chicago
This is my second time staying at the Waldorf Astoria Chicago hotel, the first time I came in January, with my husband. The service was incredible. This time I only stayed for 1 night, with my best friend and another friend, we came to the city to c
I am Hilton diamond member and apparently they don't give
I am Hilton diamond member and apparently they don't give any benefits if you bill through another system. I booked through my Capitol One card and choose Hilton because of my diamond status. Capitol One offers the same benefits of you choose th
My daughter gave me a lovely spa treat at the Waldorf
My daughter gave me a lovely spa treat at the Waldorf Astoria, Chicago today for Mother's Day. We were nicely treated upon arrival n during our spa getaway! The amenities at the WAC spa were top notch and exquisite from the plush robes to the si
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Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Waldorf Astoria Chicago at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Waldorf Astoria Chicago page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* FamousFish68, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* FamousFish68 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to FamousFish68 for any questions Peter may have as FamousFish68 user fills the bid.
3.) Finding the Reservation
* FamousFish68 now uses their connections at Waldorf Astoria Chicago to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If FamousFish68 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, FamousFish68 receives the $200 reward which is credited to FamousFish68's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Waldorf Astoria Chicago!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
