I wish I can give zero stars for this terrible restaurant. - Xerta Restaurant Barcelona - Buy Reservations
Getting a Reservation at Xerta Restaurant Barcelona for Today or Tomorrow is Easy!
Buy a verified reservation at Xerta Restaurant Barcelona from someone who doesn't need theirs anymore.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
Barcelona's Best Restaurants that are most frequently booked by customers of Xerta Restaurant Barcelona
🤮 1/5 - I wish I can give zero stars for this terrible restaurant.
By 👻 @Kouichi C., 10/07/2019 3:00 am
|
From when our party of five walked in, we received a terrible attitude from the Maitre D (ALDI) who showed no interest in introducing himself or the menu. No one helped us with our coats or bags but that part is okay. When we asked the Maire D for a wine menu he brought it over and hovered it in the middle of the table in front of everyone instead of handing it to the person who asked for the menu. That is extremely rude behavior and was the start of a disaster.After we placed the tasting menu order, Aldi disappeared for pretty much the rest of the meal. We waited a while and two servers were serving the dishes one by one. Although the servers were not proficient in English, we could tell that they are working hard to introduce the dishes to us. At a Michelin star restaurant, I was shocked to not have the proper dish introduction.The food themselves also did not taste of MIchelin quality. One of the lamb dish was very gamy and not seasoned well. The seafood dishes were just okay and nothing stood out in terms of taste, cooking style, or presentation. Tastes were bad compared to other Michelin star restaurants in the area.At the end of the meal, we waited a long time after dessert and no one asked us if we would like coffee with the dessert or offer to bring the check. We waited at least 15 minutes after the last dessert was served and all the servers were gone serving other far away tables. We called for a manager and Aldi showed up, confirming that he is the manager (but in fact, he's just the Maitre D). We told him how dissatisfied we are and he started arguing with us on how things are different in the restaurant. He offered no apologies at the end, said thank you, and walked away. Another 15 minutes go by and we were left sitting at the table not knowing what's going on. We walked out to the front of the restaurant to pay and complained to a different manager (Food & Beverage Manager). There is an apology this time but nothing more. We were left to suck up to the bad service, experience, and food.This restaurant does not deserve any Michelin star or recommendation. I would strongly recommend you to NOT eat here.
0 Replys
0 Comments |
Be the first to Reply |