2 Ppl 5pm san Sabino res - Zeb Firenze - Buy Reservations
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Zeb Firenze Reviews from The Last Year
Very cool atmosphere loved all the pictures on the walls.
The food was very fresh very good. The waiter was very friendly. Everybody enjoyed their meals. The pasta was al dente. The raviolis were delicious. They have some cooked to perfection.
Arrived on time for our reservation and were told to wait.
We asked multiple times for an estimate of when we would be seated to no answer from the hostess (appears to be Zeb's mother?). After 45 minutes of waiting with increasing hostility, dismissiveness, and snide looks, we left. Truly disappointing and infuriating! Why offer reservations if you cannot fulfill them? We wasted our valuable time in Florence when it would have been much simpler for them to take accountability and just tell us they could not uphold our reservation.
I will never visit Florence again without walking to Piazza
I will never visit Florence again without walking to Piazza Michelangelo and stopping at Zeb on the way back. The chefs table layout is bustling on the inside while laid back bar height seating is surrounded by shelves of wine. The owner/chef demands his customers eat well as he knows no dish will disappoint. One of our more memorable and unexpected meals in Italy.
Our recent attempt to dine at Zeb, sans reservation, was a
Our recent attempt to dine at Zeb, sans reservation, was a lesson in how not to treat potential customers. Upon arrival, we were met with the maitre d's disinterested gaze, as he was too busy showcasing his menu narration skills to a captive audience. When he did turn to us, it was with a dismissive wave of the hand and a tone dripping with condescension. We inquired about a table and were briskly informed that nothing was available - as if our lack of reservation was a personal affront. When I asked about the reservation process, hoping for a modern, online option, he retorted, "Over the phone, of course," as though I had asked the world's most obvious question. While Zeb's culinary reputation may be stellar, their front-of-house approach could use a serious overhaul. Being dismissed with a wave and spoken to like an inconvenience isn't my idea of hospitality, especially when I'm ready to pay a premium price. It's a shame that such a reputed place lets arrogance overshadow customer service. ------------------------------- Il nostro recente tentativo di cenare da Zeb, senza prenotazione, si è trasformato in una lezione su come non trattare i potenziali clienti. All'arrivo, siamo stati accolti dallo sguardo disinteressato del maître, troppo impegnato a esibire le sue doti di narratore del menù a un pubblico rapito. Quando finalmente si è rivolto a noi, è stato con un gesto di mano sbrigativo e un tono intriso di condiscendenza. Abbiamo chiesto se c'era un tavolo libero e ci è stato risposto bruscamente che non c'era nulla disponibile - come se la mancanza di una prenotazione fosse un affronto personale. Quando ho chiesto informazioni sul processo di prenotazione, sperando in un'opzione moderna online, ha ribattuto: "Ovviamente per telefono", come se avessi fatto la domanda più ovvia del mondo. Sebbene la reputazione culinaria di Zeb possa essere eccellente, il loro approccio con i clienti all'ingresso necessita seriamente di una revisione. Essere liquidati con un gesto della mano e parlato come se fossimo un fastidio non è la mia idea di ospitalità, specialmente quando sono pronto a pagare un prezzo elevato. È un peccato che un locale così rinomato lasci che l'arroganza offuschi il servizio al cliente.
Do yourself a favor, and keep walking.
The chef, whose mom gave him a job, seems frustrated to have to interact with humans. Make sure to follow his (unwritten) rules on how/when/what to order, or you are in for a scolding. Plus, the food was just OK. Really, the only interesting dish was spaghetti (whatever) with ragu. And that's not why I go to heralded joints in Tuscany. Paper napkins? Snooty service from chef (who got the job from his mom, did I mention?). Wine was fine. But chef had such a sneering attitude. If you make the mistake of going, avoid the pear/apple pasta. Weird concept, but even creepier presentation. Osso buco was not reminiscent of the satisfying dish you've enjoyed before. Meatball tried to be interesting with lemon, but was dessicated on the plate. Then there's the smirking chef.... His mom gives him a restaurant, and he presides over the place like Cosimo I. We love staying in the San Niccolo neighborhood, but this experience felt like stepping on a snail on the patio--weird and unpleasant. The best part of the meal was that my friends and I (who have dined at starred restaurants) will always have a great story to tell (about haughty chef, who got his job from his mom). No soup for you!
Unfortunately we had awful service at Zeb.
We were super excited for this spot and got a table during lunch - the waiter/maitre d' was incredibly rude to our group, made a comment because one person wore a mask and was upset when I asked for a new glass of wine because there was a bug in the glass. Awful experience, would neither go back nor recommend to someone else. Ruined our lunch.
An absolute gem.
This meal was truly incredible. Highly recommended. Would come here again and again!
We had a reservation yet they had us standing by the door
We had a reservation yet they had us standing by the door for an hour after our reservation time. They were extremely snippy which eventually led to outright hostility (because we kept asking to be seated) . Extremely rude Cannot speak to the food unfortunately because horrible service and disrespect of reservation led to us leaving
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2 Ppl 5pm san Sabino res
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Answer from 🍑 @BraveCloth47 (05/05/2024 2:39 pm)
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Sure.
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By 👻 @EncouragedSchool12 (05/05/2024 2:51 pm)
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