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Carl's Jr. La Mesa Reviews from The Last Year
For the first time my wife and I thought let's try Carl Jr.
that was the first time and the last time. The burger was not as good as McDonald's. The burgers fell apart and it tasted like it was made in the morning and it sat all day. I wish I could get our money back. $21.00 for two burgers.
This facility is located up a slight hill, so you have to
This facility is located up a slight hill, so you have to be careful in going up the driveway. There is a drive-through area and line, of course, but I prefer to dine in rather than take away. There are two handicapped parking spaces available located right at the door. On the evening of my visit, there were no there guests in the dining room, so this facility is not as busy as some others. I ordered the hamburger with cheese and bacon. I inquired if they had avocado. At first, the counter man stated they did not. However, a manager walking by at the time stated there are hamburgers available with guacamole. I got my Coca-Cola drink with ice cubes and then sat down in the dining room. The food was delivered on a tray, and I enjoyed it.
Drive thru was auto generated and we were having a really
Drive thru was auto generated and we were having a really rough time trying to order so we just pulled up (no one else inside the restaurant or drive through) and Rocio basically yelled at us through the window. Refused to help us and we just left. There's a reason why people like that work in fast food.
Wow!!! They solve their problems with AI taking orders.
What could possibly go wrong? Voice recognition on recording linked up to a credit card. They will record you and then link your voice to purchases, music on your radio and bombard you with unsolicited emails
The food is good and the service is good but the ordering
The food is good and the service is good but the ordering drive thru assistant is absolutely awful. That job is for a human. It is the most aggravating thing. It repress your order back to you wrong 90% of the time. We won't be going through the drive thru anymore
When did they start having an automated drive-thru you
When did they start having an automated drive-thru you don't talk to a real person? Absolutely horrendous wait time because you have a delay in making your order with a automated clerk I will not come back to Carl's Jr if this is what they're going to start doing I would rather talk to the person then some robot and by the way I understand prices have gone up for just about everything but for a kids meal and a superstar sandwich to be almost $20 and the Superstar was just by itself not a combo that's insane.
They gave me carbonated water instead of sprite on a drive
They gave me carbonated water instead of sprite on a drive thru order. The service quality was terrible as well
Food is excellent All employees are friendly and polite
Food is excellent All employees are friendly and polite Breakfast Sandwiches good Product fresh. Restautants is clean just maybe needs a remodel
16Sep2023 @ 1929 lady that took out order was polite and
16Sep2023 @ 1929 lady that took out order was polite and professional. Customer service has improved since my last review.
Disappointed.
The lobby closes at 9:00 pm. which is the time I arrived. I was told the drive thru was open. Here's the issue, as an Uber driver, I don't feel like eating in the car. I told the employee that I'm going somewhere else.