Terrible Service - Comporta Café Soltroia Beach Club Setúbal - Buy Reservations
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🤮 1/5 - Terrible Service
By 👻 @Renato M, 08/24/2021 3:00 am
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Left the beach as a family around 17.00 today thinking about having something light to eat with the little one and us grown ups have a couple of cocktails (happy hour was announced on one of the black boards and it had enticed is on the way to the beach), only to be met with 2 blank faces asking us all sorts os questions before we were either welcomed or even shown where to sit (i.e. what are you having? Are you staying for dinner?) and a few more inferring we weren’t really welcomed unless we were there foe a considerate bog meal. They looked at us up and down, probably because we spoke Portuguese with them. We travel all around the world and even in very touristy places in our home country of Portugal which we visit often, we have never come across with this sort of snobbery, especially at a beach club!!!! We appreciate it’s hard times to get decent waiting staff and hence why we smiled and made our excuses out the door, but i think management should provide awareness and customer service training as it is obviously lacking.
One a brighter note we drove 8km down the road and had lovely seafood tapas and wine in a place we were VERY welcomed.
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