Dian Xiao Er 23 Serangoon Central #02-09/10 NEX Singapore 556083 Singapore - Buy Reservations
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Dian Xiao Er 23 Serangoon Central #02-09/10 NEX Singapore 556083 Singapore Reviews from The Last Year
Excellent Service despite crowd presence
As usual the restaurant was busy owing to the good food there. What stands out is their service despite the crowded place. I was served by Yu Zhu Qin who was very patient and helpful regarding my query on my membership privileges and server Wong Ah Moi, who showed care and attention with her personal service. Excellent service. Well done.
Coming back to Yelp after so long! My first review here!!
Coming back to Yelp after so long! My first review here!! The food here is quite good. Love the roasted duck, the tofu with broccoli and also the fish maw. First time having the fish maw soup. It is quite yummy. Service here is not bad too Quick to attend to us. Lastly, the ambiance is causal. Everyone is chatting away happily Might consider visiting back again. But maybe once in a while as the price is quite high
Bad Service and Refused to Admit Food was Burnt
Ordered 4 dishes and the lotus root with salted egg was burnt. My family ate quite a few pieces and the more we ate, the more we confirmed it was burnt. The manager insisted that it was not burnt, implying that we were lying. Why would she think that we will stoop so low to complain about one dish only? She still refused to apologise and insisted that we must pay for the dish. When I told her that it is very wrong for the kitchen to serve burnt food. She still insisted that it was not burnt. Terrible service recovery.
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