AppointmentTrader FAQ - Eden Roc Miami Beach - Trade Reservations
Save up to 30% at Eden Roc Miami Beach!
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- Any Room Type
- Any Suite
- Junior Suite (King Bed Ocean Front View Oversized Junior Suite)
- Premium Suite King Bed Bay View 539 Sq Ft Or 50 Sq M Large Suite
- Premium Suite King Bed Ocean Front 593 Sq Ft Or 55 Sq M Over ()
- Junior Suite (Two Queen Beds Ocean View Over Sized Junior Suite)
- One Bedroom Suite (King Bed Ocean Front 650 Sq Ft Or 60 Sq M)
- Any Superior Room
- Premium Room King Bed Bay View 380 (420 Sq Ft Or 36 40 Sq M)
- Premium (King Bed Resort View Premium King Bed Resort View 380)
- Premium Room King Bed Bay View Comfortable (Airy Modern.)
- Premium Room Two Queen Beds Bay View Comfortable (Airy Modern.)
- Premium Room King Bed Ocean View 380 (420 Sq Ft Or 36 40 Sqm)
- Premium Room Two Queen Beds Ocean View 440 Sq Ft Or 41 Sq M
- Any Accessible Room
- Premium Room King Bed Resort View Accessible Ada Accessible
- Junior Suite (King Bed Ocean View Accessible Ada Accessible)
- Junior Suite (King Bed Ocean Front View Accessible Ada)
- Any Standard Room
- Two Level Loft King Bed Ocean View 700 Sq Ft Or 65 Sq M Wall Of
- Any Comfort Room
- Any Premium Room
Eden Roc Miami Beach Reviews from The Last Year
Beautiful Resort
This place is wonderful ! I met a gentleman named “ Linskey “ who was extremely sincere and kind. He was at the concierge desk and offered me ideas on what to do while in Miami. The bartender “ Danny “ at the lobby bar as super nice too. The pool boys or attendants were polite and attentive. I ate and drank at Ocean Social several times and did enjoy the breakfast food ! I had a very professional bartenders and wee at it staff I just didn’t note their first names. Kudos to the employees who with at Eden Roc ❤️❤️❤️👏👏👏👏
Warning for pre-paid breakfasts! Especially families…
I pre-paid a suite for my family for 3 night stay at the Eden Roc through a travel agent, with confirmation of a prepaid breakfast for my family. However, upon arrival, the hotel informed us that instead of the inclusive breakfast we were promised, we were entitled to a mere $35 credit – an amount woefully insufficient for even the most basic breakfast in Miami. Despite showing them our written confirmation of an inclusive breakfast for my family, the hotel insisted that their policy only offered breakfast for two people with a credit, details which were not communicated clearly and were highly misleading. To put it into perspective, a kids' breakfast of eggs on toast costs $15 at the hotel. The $35 credit barely covered the cost of breakfast for one person, let alone for my entire family. Despite the hotel's offer to increase the credit to €60 per day, this was still inadequate and fell short of what we had prepaid for. It's a complete rip-off and a clear case of false advertising. The discrepancy between the confirmed booking details and what was provided upon arrival, coupled with the unsatisfactory resolution offered by the hotel, left us utterly disappointed and frustrated. The misleading information provided by both the hotel and the travel agency significantly impacted our overall experience and perception of the establishment. I will be escalating a formal complaint regarding this matter, as it is unacceptable to deceive guests in such a manner. Potential guests deserve to know the truth about the services offered by the Eden Roc, and I will ensure that my voice is heard until this issue is properly addressed.
AWFUL
This is the worst hotel I’ve stayed at in Miami. To begin with, check in took over 30 minutes. We were told they could not give us an eta of when the room would be ready. The hotel itself is extremely outdated and when we finally got our room it was dirty and smelt bad. The service is absolutely terrible. We were told there were no chairs left at the pool multiple days and the staff didn’t even make an effort to help us find one. Getting food/ drinks at the pool is nearly impossible. There was one waitress for two pools that never even came up to us despite being there for hours. When we went to the beach, we were told there was a “very long wait” for any food so we gave up. There is construction going on next door and that is all we could hear at the pool. The hotel is insanely expensive. Two Pina coladas cost over $60 and a BOTTLE of orange juice cost $16. For reference we had lunch at 1 Hotel and it was cheaper than what we spent on our lunch at Eden Roc. I tried calling the front desk for more towels multiple times and never got a response. Overall, this hotel is NOT worth the money at all and we regretted staying here. We spoke to a few other girls staying at the hotel who felt the same, yet their story about having a dirty room was even worse.
Great customer service and spa
Maria at the front desk made my experience. Initially the room didn’t meet expectations. She got me moved, was very accommodating and was very pleasant to work with. Her smile lights up the front desk. The hotel has a beautiful view of the ocean and great pool and easy access to the beach. The spa is excellent. Be sure to go see Luis. He has magic hands. He took his time to understand where I held tension and gave me an incredible treatment.
Five Stars from Eden Roc door to beach via restaurants
We stayed at Eden Roc not Nobu but all staff were terrific from the valet, through the front door, in both restaurants, past the pools, ending on the beach. Truly! Nobu was what you expect from Nobu. High class Japanese style food but Ocean Social was on another level completely. We had lunch one day and dinner the next and I will go as far as to say they were two of the best restaurant meals I've had this year. Not to mention we were seated on a deck overlooking Miami Beach. Not too shabby. Salads were remarkable, the steak melted in my mouth, and desert at both lunch and dinner were orgasmic! (Pavlova and Popcorn Cheesecake) If there was one downside it was a constantly flowing cistern in the toilet but once the door was closed we couldn't hear it. Take a sea bath while you're on Miami Beach. The water is clean and you can stand for quite a way out at medium and low tide. As Arnie said: I'll be back!
Poorly managed hotel. Run down.
Hotel complex is nice as such and some of the staff are really good. Sadly the hotel seems to be poorly managed overall. For example : our room was dirty (rotten food between fridge and floor / used cotton swabs in cupboard / empty cigarette pack on balcony / dirty floors throughout). We asked for the room to be cleaned. Sadly all they did was to take out the cigarette pack). We asked again for the room to be cleaned. Again - we could not see a difference and so we gave up.). It comes down to a poorly managed and poorly run hotel in my view which is a shame as they try and position themselves as an upmarket location which is reflected in prices across the board. I would not choose this hotel again - so many other things which did not work and which we could mention here.
Hotel was Great, but the staff was better.
The weather and hotel were delightful, yet it was the staff, led by Rico, who elevated our experience. Their genuine care and attention ensured our stay was nothing short of exceptional. Rico's dedication truly made all the difference. We will definitely go again.
Will definitely stay again!
Everything was wonderful! Oziel was so helpful with all of our needs and questions. He was so welcoming and was always there for us. Will definitely return. Room was beautiful and the entire experience was great! Also enjoyed the pool and the service there was wonderful as well!
Solid
During my recent stay at the Eden Roc Hotel, the standout experience was largely due to the outstanding service provided by Michael S. at the front desk. His down-to-earth demeanor and super friendly attitude made every interaction a pleasure, elevating our entire stay. Michael's approach to hospitality, focusing on genuine connections and ensuring we felt welcomed and valued, truly set our experience apart. It's rare to encounter someone who embodies such a natural flair for making guests' experiences better simply through their presence and attitude. The Eden Roc Hotel shines brighter with Michael S. on their team, and I wholeheartedly recommend this hotel to anyone looking for a stay enhanced by truly exceptional staff.
We had such a wonderful experience, our kids had a blast in the miami heat, chillin at the pool and beach.just a delight
The hotel was an amazing luxury, the staff was super kind and accommodating! especially Zandra was a huge help, she works at the front desk and always had a smile on her face! we really enjoyed our family vacation here! we recommend it to any other family looking for a relaxing trip to miami beach! it also has a beach front with 2 chairs provided for each room!🤩😎
Miami Beach's Best Hotels that are most frequently booked by customers of Eden Roc Miami Beach
Ranked #9 in Miami Beach's Best Hotels.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answer