Went specifically to try the Pork Katsu Sando, so ordered - Konbi Los Angeles - Buy Reservations
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🤢 2/5 - Went specifically to try the Pork Katsu Sando, so ordered
By 👻 @Jade W., 03/23/2022 3:00 am
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Went specifically to try the Pork Katsu Sando, so ordered one Pork and one Eggplant Katsu sando. When I got home, discovered that inside the Pork Katsu box was an Eggplant Katsu. Had to make a return trip to correct the error and be able to try the Pork Katsu. The sandwiches were good and the chocolate croissant was excellent, but the error is a big customer satisfaction fail. Scares me to think what kind of mistakes that carelessness or lack of customer focus can produce.Don't think I will be going back because of high price and error.Highlights were chocolate croissant and Shepard Fairey painting in side of building.
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