Marriott Riyadh Diplomatic Quarter - Trade Reservations
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Marriott Riyadh Diplomatic Quarter Reviews from The Last Year
Outstanding staff and service!
So this is our third staycation at this property, and it keeps getting better. What makes this a 5 star experience is the wonderful staff, they went out of their way to make our stay especially my mother an outstanding experience. I booking was a short notice and I made a mistake in our dates we came a day earlier than our booked day nonetheless the fixed this hiccup and recognized my lifetime platinum elite status with a nice upgrade and welcome deserts. A special thank you to the three wonderful ladies Ms. Noura Alotaibi, Ms. Layan Alotaibi, and Ms. Hadeel Aldawsari. Also, a special thanks to chefs Ibrahim at breakfast and every one in the concierge lounge, the service is top notch and amicable. I must say there is a huge improvement in food and beverage in the lounge, it was good initially but it is outstanding now. Keep up the good work!
Absolutely Amazing Management and Staff!
My favorite hotel in this world! I would like to highly recommend the Marriot DQ not only for its beautiful amenities but also for the familial atmosphere surrounding the place. The management and staff have worked at this hotel for years and treat you like family whenever you come. To the Bellman Abdulrahim and his staff, you are excellent at your jobs and treat us all like royalty! Joel, you are a gem in the executive lounge, and it was beautiful to see you again after all these years. You managed the entire operation with such joy; it was a pleasure to see you again. Thank you for taking care of me and the people I brought. Nelson, in cooking, and all of the excellent cooks who are not only class acts but also have diverse presentation and selection of delicious foods cannot compare to any breakfast in America, Europe, or the Middle East. To all the cooks, you are phenomenal! If you consider this hotel, you will not be disappointed; the breakfast is the best in the world! To all the baristas, I love you dearly and see how hard you work for us to provide a beautiful selection of coffees with such care and consideration. Your good example is one I would want to follow. The Marriot is lucky to have management who cares for their people and works hard to build excellent teams! To Maha in the cigar lounge, your service and care of people who visit the hotel is beyond belief. To Shema, in the spa, you are a gem, too. Your service is the best; you care for all tired and overworked, giving us a fresh new face, body, and soul! To all who are managing the swimming pool. Your care and consideration for cleanliness and the temperature are commendable. Nowhere in the world will you find a pool that is 90 degrees in the middle of colder weather!! Don’t look another minute – this hotel is wonderful but not near as amazing as the staff.
Disaster
I am right now waiting for a condormed room that the hotel oversold. It is almost 2am. I have been waiting for over one hour. They just gave a room to someone who arrived after me. Completely unacceptable.
Excellent service during wonderful dinner at Marriot Hotel
I took a delicious barbecue dinner with excellent service , Food and service were in excellent shape The stay was wonderful Many thanks for chef Hossam and wonderful team especially supervisor Mr. Fazil & Mr.Jany
Staff Appreciation
I often find myself returning to this hotel, drawn in by the consistently effortless and delightful experience it offers. Every visit is made even more special thanks to the exceptional service provided by the staff, particularly Chirag, who consistently goes above and beyond to ensure guest satisfaction. His attention to detail and commitment to excellence are truly commendable. Keep up the fantastic work. :)
Staff Appreciation
I have stayed in the hotel for over 15 days. I regularly keep visiting the hotel and love the seamless experience. Special shout out to Chirag, a staff of the hotel for great service! Keep up the good work :)
Best Hospitality Place ever.
The housekeeping team's warm and friendly service, combined with the inviting and snug ambiance of the premises, creates an idyllic setting for making treasured family memories. The team's attention to detail and eagerness to assist guests in any way possible enhances the overall experience, making it an exceptional choice for families seeking a memorable and enjoyable stay. Additionally, the comfortable and well-appointed rooms provide a relaxing retreat after a day of exploring the area's attractions.
Highly recommended!
I love this hotel. Rooms are good. Food is great. Staff is exceptional. Mr. Fazil at Goji restaurant makes sure to take good care of you! Including getting items outside of the menu. We requested him for Dal Tadka and Masala Chai and he duly obliged!
Excellent service and location
The hotel, facilities and restaurant are superb. I would like to praise in particular Mohammed Fazil at Goji Kitchen who provided impeccable service and is a consummate professional. I highly recommend staying here.
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