Food great. Service bizarre. - SUCCOTASH Washington - Buy Reservations
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Washington's Best Prepaid Restaurants that are most frequently booked by customers of SUCCOTASH Washington
Ranked #6 in Washington's Best Prepaid Restaurants.
😒 3/5 - Food great. Service bizarre.
By 👻 @emory2001, 03/18/2023 3:00 am
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Our family of 2 adults, 2 teenagers arrived at 6:20 for our 6:30 reservation. Hostess took our name. About a minute later, we saw a booth table being cleaned off, and I’d noticed one other clean and set table open. When the booth was cleaned and set with new glassware, we . . . stood there in the tiny space between the front door and the host stand, while the hostess occasionally shuffled menus as if she was maybe going to seat us, and would set them back down. She did this like 3 times in 8 minutes, and there was no one else requiring seating in the meantime (a couple people arrived meeting people at the bar). This is a small, tight place, and I felt very conspicuous standing up at the front and having to shuffle around for people walking through or exiting. We stood there, blocking occasional exiting traffic, for a solid 8 minutes, when at precisely 6:30 she sat us at the booth that was available the whole time. Bizarre. Most restaurants will seat you a few minutes early if they have availability, which both Rasika and Old Ebbitt did the nights before, because seating people early gets them out early, which increases the number of people you can seat in a night, which increase money made. Then we sat the booth for a full 15 minutes before a server stopped by, at all. No one even stopped by to say, “hey I’ll be with you as soon as I can.” We were on the verge of leaving and discussing where to go, when I saw two servers waking our way, and I told my husband let’s see if one of them stops, and if not let’s go. The second one was our server, who apologized but gave no reason for the delay. From there it was mostly fine, although we again to wait a long time between finishing dinner and getting a dessert menu. That being said, the food was incredible, which is what the 3 stars are for. The bacon jam deviled eggs and chocolate pecan pie, and wanting to try the banana pudding, would probably be enough for me to go back, but only if I had more than 2 nights in DC. And I’d arrive 1 minute past my reservation time and not a minute sooner.
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