The Cheesecake Factory 4142 Vía Marina Marina Del Rey, CA 90292 United States Los Angeles - Buy Reservations
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The Cheesecake Factory 4142 Vía Marina Marina Del Rey, CA 90292 United States Los Angeles Reviews from The Last Year
Today our visit started out rocky.
Very crowded today. We sat one of the bar tables. We did not get acknowledged at all by our assigned waiter for over 10 plus minutes . But let me tell you his relief break backup was phenomenal. His name was Eilon. Best waiter at Cheesecake factory hands down. Eilon need to be promoted he definitely got the juice!
I went to The Cheesecake Factory on Mother's Day and the
I went to The Cheesecake Factory on Mother's Day and the wait was an hour and half. The service was awful, and the food was terrible. The ambiance was okay as we were seated outside. The waiters were rude. I do understand that we went on one the busiest days of the year; but that is know excuse for rudeness.
Odd booth seating! It's like sharing your table with
Odd booth seating! It's like sharing your table with strangers because the patio diners are right up against the window near you. The food is overpriced, food was cold, dirty utensils, fries were cold and tasted awful.... $8. to park. Won't be going back.
I don't like to write bad reviews, especially because
I don't like to write bad reviews, especially because everyone loves Cheesecake's bread baskets. You can rarely go wrong with the bread baskets. But... today was a bad experience at the Cheesecake Factory. The service was pretty bad from several of their employees, and our waitress was rude. We didn't receive the appetizer we ordered until halfway through our entrees. The chicken in my chicken fettuccine alfredo wasn't cooked properly and parts of the pasta were still hard. The server never came to ask if the food was right, and she rudely asked if we had chosen a cheesecake. It just wasn't the ambiance we expected after having celebrated many important anniversaries there. I've grown up going to Mother's beach and this restaurant has always been a staple location for going out to eat. I feel like the graduating class of 2024 might've crashed their staff's abilities because it was worrisome from the host stand all the way up until we got our check.
NOTICE I took my husband out to dinner last night to
NOTICE I took my husband out to dinner last night to celebrate his bday! Dinner was its usual.. we had a great evening at our normally favorite restaurant. Well!! So you might be wondering why the low rate today!! Well when we got home from dinner .. we had ordered his favorite banana cheesecake to go! Once he took a bite!! He was surprised that it was a lemon-cheese cake with bananas on it!! Now you can imagine how that tasted!! Well he was ok with someone making a small mistake!! So this morning .. I called to let the restaurant know of the mistake. Diane who answered the phone asked if I would like to come in and replace the cheesecake. I kindly explained that I would not be able to make that drive to replace it.. (I told her it's Mother's Day weekend) so she offered to have it refunded! I said great! So, she then asked for the 4 digit number on the receipt and during the conversation (before I could give it to her.. for some reason) she then stated that they were too busy today.. and she would have a manager call me. I then asked her .. ok will the manager be calling back today? She said that they had just opened and they have many managers in .. but she didn't know if one will be able to call me back today. So, then I asked will it be tomorrow. She then stated that she wasn't sure! I then ask for a manager(s) name .. she couldn't or wouldn't provide a name for me to have.. Ok.. so now I wasn't sure what she meant about being too busy! First! I am a paying customer that at no fault of ours.. feels that our situation should have been taken care of immediately! & If you just opened up, she should have informed a manager or any manager standing probably next to her of the situation! That took place last night!! Secondly! I don't like when you think you can dismiss someone's concerns about a service that they have already rendered (and paid for) and the customer didn't received the right product... or what they have already paid for.. I am not happy with the customer service nor response from this mornings call. Actually, it has ruin my day and I am not going to wait on a call that should have been taken at the time of my call in ... today to fix and rectify their error!!! So I am going to make sure that Diane is retrained to handle every customer service need(s)immediately and she should be trained to inform her supervisor so that they can make the decision(s) at a manager level and not at an entry level position decision to dismiss my or anyone else's concern(s) .. especially, when it's the establishments error!! I am so disappointed in the handling of my call.. by the staffer at the Cheesecake Factory! It's just freakin disrespectful!! So that why she ( Diane) gets the one star if that was her true name!!
Slightly understaffed, or just a little chaotic, it took us
Slightly understaffed, or just a little chaotic, it took us about an hour to get seated at a restaurant that was only half full. The food is what you'd expect from a cheesecake factory. We weren't as excited for the meal as we were waiting around to have some of the cheesecake for dessert, which never disappoints honestly. The restaurant also has a great view of the marina from this location. if you're not in a rush, and you're looking for more of ambience then an efficient meal time and quality food, then it's still a solid place to try. My one large beef with this location is that they charge $6-ish to 'valet' your car. But I parked the car myself. It was just a forced $6 to be in the parking lot in general. And with the lack of parking around it feels like an unnecessary trap.
Really really dry Cajun jambalaya pasta even when I asked
Really really dry Cajun jambalaya pasta even when I asked for extra sauce. Don't order it if u lake sauce in your pasta you'll be disappointed. The pics make it look better than what it is
Came for lunch on a Saturday and had an overall good
Came for lunch on a Saturday and had an overall good experience. Host and server were amicable but service was really slow. What should have been a 45min lunch turned into 1.5 hours due to food delivering time slow, our server forgetting items (some items never made it). Food was good overall, salmon was delicious, lettuce and condiments were as to be expected. View is good if sitting outside, parking is $9 bucks but worth it if you stick around (farmers market, playground, etc).
Excellent happy hour menu choices, reasonable pricing, nice
Excellent happy hour menu choices, reasonable pricing, nice portion size and good service. Enjoyed sitting on tall stools.
Good food, nice coast/marina views.
We enjoyed the ambience and the food. Would recommend to anyone wanting a beach setting dinner.
Videos & Internet Profiles of The Cheesecake Factory 4142 Vía Marina Marina Del Rey, CA 90292 United States Los Angeles
Marina del Rey's Best Restaurants that are most frequently booked by customers of The Cheesecake Factory 4142 Vía Marina Marina Del Rey, CA 90292 United States Los Angeles
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
The Cheesecake Factory 4142 Vía Marina Marina Del Rey, CA 90292 United States Los Angeles User Reviews & Question Forums
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @GainfulEdge65 (03/19/2024 2:48 am)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @HeartyPlate44 (05/21/2024 1:49 pm)